Prayagraj Hotel Guide. Hotels in Civil Lines, Prayagraj, India

"Location"

"Average "

"The property is located in a very accessible place. Lots of restaurants and other stores are in a walking distance. Very basic amenities. "

"Overall good"

"The staff were very friendly , helpful and cooperative . They helped us to navigate . The stay was perfect."

"Staff was helpful and rooms were clean"

"First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option...

" They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per...

"La camera in dormitorio che costa 2000rupees, me lo hanno fatto pagare 5000 a notte solo perché avevo prenotato con un app al di fuori dall'India. Hotel situato in un luogo comodissimo e centrale peccato i prezzi, a causa del kumbh mela i prezzi stanno alle stelle e loro se ne approfittano di questa situazione. Comunque alla fine ho ricevuto il letto, e un bagno che alla fine va bene. Non posso pretendere di più. Solo alla fine quando stavo facendo il checkout e perché c'era il proprietario...

"Great staff and near to station. Good room and good breakfast "