Auckland Hotel Guide - Clevedon Scenic Reserve hotels in Auckland, New Zealand.

"The luxury house alone was beautiful but the communication with the property manager was very very unprofessional, we are Pacific Islanders and while we were telling him things that were wrong with the bach he was being so arrogant & avoiding any conversation. Also we had a big incident where the fire guard was placed leaning on a vase and my 9month old barely touched the vase it fell and the vase shattered on my baby causing her to have cuts on her arm. Also the gas was out and we only just there & they expected us to know how to change the gas when we had no experience whatsoever of the house. No spare towels no spare blankets, bad wifi connection & also there was a wire floating in the pool & we told the property manager that it was dangerous because we had kids with us swimming they could have tugged on the wire not knowing what it was and the property manager said “it’s not a hazard” I have footage of how unprofessional the property manager was towards us as we were complaining about how much money we spent to having a experience that wasn’t what we were seeing online. Everything that we saw in the pictures were definitely not the same in person. Very very poor service."

"Jass, from reception, was great. "

"nice place to stay with family, clean and equipped the place "

"Lovely relaxing stay, on gorgeous property"

"If you want to stay in a run down house, with no flushing toilet or fridge. this is for you.The house was dirty, we had to block the cat flap because it had no flap to stop the rodents coming in, of which there were many. The fridge did not work. No Wifi, no TV, and to top it off the toilet did not flush. We had to bucket water into it..A derelict house with some beds in it.Definitely the worse bookabach experience I have ever had!"