Fairmont hotels in Cleveland, Ohio

"it was pretty good great service "

"I never give bad reviews, however, even though the price is affordable I would not recommend this property.The property was a bit ran down. The room smell musty and old. Bathroom was not clean, with hair in the tub and on the floor, mirrors not clean, floor felt sticky. Family in the room next to us was yelling and kids were crying most of the night. Pool is closed and this was not noted until after we booked. Beds and pillows were comfy, breakfast was good. The parking lot was dark. Area seems questionable due to looking dirty and we saw drug paraphernalia in the parking lot. Our family was safe however I would not recommend if traveling with kids."

"Beautiful hotel and staff were so friendly and helpful. Will absolutely stay again. "

"Very clean room. Walking distance to Rocket Arena. Would stay here again! "

"Company cancelled my almost yearlong reservation just prior to arrival leaving myself and my son without accommodation for a lifelong planned trip which ended up costing us thousands of dollars. "

"Everything on point, exactly what you’d expect from a 4 star hotel, thoroughly enjoyed our stay. Shout out to the guys at valet for being so prompt and friendly."

"Booked a room with two queen beds but the room had two full beds. Fitness center was closed and locked. Breakfast was lacking, barely any food at 8:00am till 10:00am. Internet was slow. Cleaning staff kept trying to get us to leave before check out. "

"For the price of the room I was disappointed in the condition of it. The bathroom had holes in the shower and the ceiling was a mess. The elevator was dirty."

"Great place and location "