Clouds Hill

Small room but modern. Solo travelling single bed.

Lovely location, right at the foot of Box Hill giving easy access to beautiful countryside walks and views. Parking was easy enough, you simply find a spot in the car park across the road then enter your car reg details on a tablet in the hotel lobby. Check-in was easy, if not rather impersonal (all done with access codes that are sent to you by email). Nice room, good shower, comfy bed. Room was clean and comfortable, but in need of a few small bits of maintenance - the bathroom sink took ages to drain, and one of the curtain runners was sagging, which made closing the curtains a little difficult. Other than that, we were very happy with the room. The biggest downside for us was that, while we did not book in for the breakfast, we had expected to at least be able to get a decent coffee in the morning…but for some reason the bar and restaurant were both closed. It seemed the hotel runs on minimal staff. There is, however, a cafe a short walk up the road. Another thing worth mentioning is that having booked the hotel on the basis that checkout was 11am, we later received communications stating that checkout was 10am. This was an error - we confirmed with the hotel that checkout is 11am. Phew! Overall, we felt the hotel was good value for money and we would stay here again.

Breakfast was excellent with plenty of food and choices. The staff were very helpful. The hotel is fairly new with nice beds and modern bathrooms. It is a short walk to Victoria Station and a walkable distance to Westminster Abbey. We found several nice restaurants nearby as well as a grocery store.