Coal Fork Hotels

"For some reason was put in a handicap accessable room which I didn't request. The bottom of the shower area had jagged edges. The door from the bathroom into the mainroom swung open and would hit the table next to the bed which was annonying. "

"We would have loved to have a pool but we're happy and satisfied with the service"

"All employees we're very nice and personable enjoyed my stay"

"Staff very friendly, we were welcomed with champagne at check in"

"Yes everything was perfect "

"We walked into the A/C that was only working at 50% in the whole building. The clerk at the desk was not rude but was not pleasant either. Asked immediately if we wanted to be refunded due to the a/c issue. We had no choice but to stay since it was late and we are a young family of 5. We were then sent to a room that had not even been cleaned. Beds unmade, trash in trash cans. Same clerk barely apologized and gave us another room. Rooms were okay.. beds seemed cleaned but the bathroom could have been much better. They seem outdated and a bit shabby. The breakfast was very nice and the look of the hotels main area was appealing and updated. "

"Eh. It’s a place to sleep. Breakfast was ok. "

"The room was excellent! Very clean as was the property. When I checked out the following morning, I went to get my license out of my wallet to show the front desk clerk so that I could get my deposit back but I couldn't find my license anywhere. Severe panic attack! It's so difficult to get a copy of your driver's license these days. I went back up to the room and looked everywhere for it, tore apart my car looking for it and after about an hour of searching everywhere, I just finally resigned to having to get another copy and went to the front desk to see if there was some way that I can get to deposit back without showing my license and as I was explaining the situation, the lady looked at me and said "oh yeah we have your license. I guess the young lady that checked you in forgot to give it back to you after she copied it." She gave a little giggle. I was NOT amused. I asked why didn't she return it to me when she realized her mistake? I mean it's not like she didn't know what room I was in, she just checked me in! The only excuse I could come up with is that she just didn't want to go to the trouble of giving me a quick call. "

"Breakfast was one of the best in a hotel setting.Very friendly staff!"