Abondance Hotel Guide - Col de Bassachaux hotels in Abondance, France.

"The staff are help, friendly and efficient…cannot fault their commitment to providing a good stay. Sadly, at the height of the ski season, with temperatures of -12/-14 outside, they gave me a room without heating 🙈. The central heating appeared inoperative, in its place a tiny ineffective electric heater was provided. A terrible shame for what was otherwise a very satisfactory hotel for our needs."

"Room was immaculate. On departure I cut my finger very badly and the receptionist had no plaster or a first aid kit and eventually found me some toilet roll. Following this we ordered a taxi to the hotel but the lift was shut causing us to have to walk down flights of stairs with blood from my finger going all over my clothes and luggage and then we missed our taxi. I await your response."

"Value for money "

"A great apartment in a fab location!"

"Beautiful rooms. Great staff. Bike friendly "

"Great base for a holiday"

"I was emailed a link that gave me all the information required. 24hr check in was a bonus. Excellent location."

"The property was of a high standard and well equipped. The views were outstanding with a spacious balcony. The en suite showers were very luxurious . The building had beautiful facilities including gym, pool, sauna and steam room. The boot room was easy to access and was wonderful to have heated lockers for ski/ snowboard boots. The check in process was a little confusing as we didn’t realise we had to go to another building to check in and it was poorly sign posted. We had to ask for extra apartment keys and there was only 2 sets of keys for the boot room which was awkward with a large group. The apartment was perfectly positioned for ski in and ski out but there was quite a steep incline to walk up and down to access the rest of the town. We were very disappointed to find the diagrams and descriptions of the bedrooms were incorrect. We were expecting two of the rooms to have a queen bed and 2 singles in them. This would have accommodated our group, with no one having to sleep in the communal area. Unfortunately the reality was that two bedrooms only had single beds in them. So we had to use the sofa bed. The owner was not very helpful in responding to our complaint. The apartment reception understood what we were saying as we went to check we were in correct apartment.! Thankfully VRBO listened to our concerns and after several days of communications we were offered a credit note to use against future bookings. "

"This is a great apartment and you will not be disappointed! We love everything about the apartment and have stayed here 3 times. We will hopefully be back again soon!"