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"Stayed on 5th floor. King room. The door latch caught going in or out and made a terrible racket. All the doors seemed to slam loudly. The bed was extremely hard. The room wouldn’t cool down from 75 degrees. The tub didn’t drain well. It sounded like something was being dropped overhead, a loud thump, even though it's the top floor, many times in the night. The cleaning crew was very loud in the morning. Worst night in a hotel in a very long time. Traffic was horrible bc of road construction. The traffic flow through the light only allowed 1 or 2 cars to turn left at a time and no one wanted to let anyone out of the hotel parking lot. So plan on extra time if you stay there. "

"Arrived in the middle of the night but the staff left us the instructions to get into our room. Very clean and great location!"

"The lobby is very nice, the mirror in one of the rooms was dirty and a few stains on the couch, otherwise it was a nice suite, it is very close to downtown Burlington"

"Everything was great. No complaints. "

"historic and elegant, So much to do and not enough time to do them all. Perfect for relaxation and exercise."

"breakfast very good with lots of choices "

"The door to our room had been broken. We had to swipe our key literally 50 times every time to get in. Staff was rude when a new key was requested due to the key issue. There were balls of hair on the floor in the pool room and all through the pool. The hot tub was not marked broken but the water temp was at 65 degrees. Coffee in the lobby was cold. The arcade games would take the credits but not work with no resolution from staff as the machines are from a "third party". It's really such a shame as my family and I have been going here for years on spring break. We will have to try somewhere new next year unfortunately. "

"Second visit to this little gem. Perfect place for visit to Burlington when with pet family too ! "

"We had a wonderful mother/daughter massage. The spa was amazing. The Mountain View was spectacular from our room. The room had everything we needed. "