Interior entrance

Reviews of Riverside Inn

2 out of 5
Riverside Inn
118 3rd Street South, Cold Spring, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 135 reviews" "
Rating 8 - Good. 35 out of 135 reviews" "
Rating 6 - Okay. 11 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kay Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very personable touches, every room has a different theme.
Stayed 1 night in Apr 2024

10/10 Excellent

Willayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place to stay
Stayed 2 nights in Jan 2024
Response from Brandi - Manager on 29 Jan 2024
Thank you for your feedback. We hope to see you again.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spiffy-great
Charming, excellent, decor, facilities, work very well. Water was great. Hot water was terrific. Bed was v ery comfortable for sleeping lighting was excellent.
Stayed 2 nights in Jan 2024
Response from Brandi - Manager on 29 Jan 2024
Thank you for the wonderful review, Edwin! We are so pleased to hear you enjoyed your stay with us. We hope to see you again real soon!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location , interesting theme rooms, nice staff.
Stayed 1 night in Jan 2024
Response from Brandi - Manager on 29 Jan 2024
Thanks for the kind review. We hope to see you again!

10/10 Excellent

Henry

Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place!
Lovely friendly hotel. Unique named rooms that was fun. Enjoyed walking to nearby stream and sitting on dock. Sooo nice!
Stayed 1 night in Sep 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay,
My stay at your fine establishment, was there 4 my 50 High School Class Reunion. Local amenities like golf, restaurants, etc. A very Fun Stay!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel. Very clean and quiet. Each room had it’s one unique decor. Nice location. We’ll definitely stay here again.
Stayed 1 night in Aug 2023
Response from Brandi on 22 Aug 2023
Thanks for the kind review, Lynette. We hope to see you again soon!

10/10 Excellent

Denise

Stayed 1 night in Aug 2023

8/10 Good

susan

Stayed 1 night in Jul 2023
Response from Brandi on 22 Aug 2023
Thanks for taking the time to review your stay with us. We hope to see you again.

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverview motel
Excellent. Great pool temperature. Clean and staff was very accommodating.
Stayed 4 nights in Jul 2023
Response from Brandi on 22 Aug 2023
Thanks for the kind review, Mary! We hope to see you again soon!

10/10 Excellent

Jason, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Brandi on 22 Aug 2023
Thanks for the great review! We hope to see you again soon!

10/10 Excellent

Pamela

Stayed 1 night in Jun 2023
Response from Brandi on 22 Aug 2023
Thanks for the review! We hope to see you again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun unexpected stay!
Such a fun hotel we found on our road trip! We loved the clean sports themed room. The pool and hot tub were nice after a long day. The breakfast had a good selection. We can’t wait to go back and stay in one of the other rooms!
Stayed 1 night in Jun 2023
Response from Brandi - Manager on 21 Jun 2023
Thanks for the kind review! We can't wait to see you again!

4/10 Poor

Brady

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lorenz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Brandi - Manager on 5 Jun 2023
Thanks for the great review!

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The absolute cutest hotel with themed rooms, the friendliest hotel staff I have ever encountered! The definition of "small town charm". 10/10 will stay here again if I'm ever back in the area.
Stayed 1 night in May 2023
Response from Brandi - Manager on 5 Jun 2023
Thank you for the kind review! We are so happy you enjoyed your stay, and we hope to see you again!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk lady was very pleasant polite, the place was very clean, quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Brandi - Manager on 27 Feb 2023
Thanks for the 10 out of 10! We are so happy you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

malissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fun room themes!
Always love the themed rooms which are clean. Staff is friendly and accommodating. Would like to see updated mattresses at some point but didn’t detract from overall stay
Stayed 2 nights in Feb 2023
Response from Brandi - Manager on 21 Feb 2023
Thank you for the review, Malissa. We also appreciate your feedback. We have been gradually updating mattresses throughout the hotel, and hope to have full turnover before summer. Thanks for being a frequent guest! We hope to see you again real soon!

10/10 Excellent

Henry, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the "Music" room. Loved that there were themed rooms. Very helpul and friendly staff.
Stayed 1 night in Oct 2022
Response from Brandi - Manager on 3 Nov 2022
Thank you for the wonderful review! We are so happy you enjoyed your stay in the Music Room! We hope to see you again soon so you can check out more of the fun and unique rooms we have to offer!

8/10 Good

Julie

Stayed 1 night in Oct 2022

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and well maintained. Friendly, helpful staff.
Stayed 1 night in Sep 2022
Response from Brandi - Manager on 3 Nov 2022
We are pleased to hear you enjoyed your stay with us. Thank you for the wonderful review. We hope to see you again soon.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
It was a very nice & clean hotel. Each room has a different theme. The staff was very friendly & welcoming. I would definitely stay here again.
Stayed 1 night in Aug 2022
Response from Brandi - Manager on 21 Feb 2023
Thanks for the great review, Stacy! We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brandi - Manager on 4 Aug 2022
Thanks for the perfect 10! We are so glad you enjoyed your stay with us. We hope to see you again real soon!

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brandi - Manager on 28 Jul 2022
Thanks for the perfect 10! We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2022

10/10 Excellent

elvis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. I would stay again. Next time probably a few nights. Thanks for the clean rooms Elvis Presley
Stayed 1 night in Jul 2022
Response from Brandi - Manager on 28 Jul 2022
We can't help falling in love... with your review! Thanks for staying with us, Elvis! We hope you stop and visit us again soon!

10/10 Excellent

Bernice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and modern.
Stayed 1 night in Jul 2022

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very clean, and great service.
Stayed 2 nights in Jul 2022
Response from Brandi - Manager on 11 Jul 2022
Thank you for the wonderful review. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Brandi - Manager on 11 Jul 2022
Thanks for your review. We appreciate your feedback.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A big thank you to Brandy and to Dee for all of your help! I do have a suggestion. It would be very nice if there was a wheelchair ramp or wheelchair access to the river and docks behind the hotel. Would have loved to take my dad to the river just to watch
Stayed 1 night in Jun 2022
Response from Brandi - Manager on 21 Jun 2022
Thanks for the kind review, Teresa. We will pass on that request to the city. We think that would be a wonderful addition as well. We hope to see you again soon!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was awesome!! I did not like the parking spaces. They are way too close!
Stayed 1 night in Jun 2022
Response from Brandi - Manager on 21 Jun 2022
Thanks for the review. We appreciate your input, and we hope to see you again!

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place Ever!
BEST hotel stay ever! Themed rooms are adorable, great facilities… staff were A+++. Bed and breakfast, homey feel but hotel amenities. I would recommend this hotel or any corporate stay… it’s worth it! I look forward to being in that area again JUST for this hotel! The pool was also great- they have pool toys! Games are available in the lobby! Breakfast was small but delicious! REAL hard boiled eggs! I could go on and on and on… don’t hesitate!
Stayed 1 night in Jun 2022
Response from Brandi - Manager on 21 Jun 2022
Yay! We are so excited that you enjoyed your stay with us! Thank you for such a kind review. We can't wait to see you again soon!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Clean unit, owner was great.
Stayed 1 night in Jun 2022
Response from Brandi - Manager on 16 Jun 2022
Thanks for the great review! We are so happy you enjoyed your stay! We hope to see you again soon!

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bummer
Each room is themed but very cheaply decorated and dirty. It was cleaned but everything needed a deep clean. Layers of film on dressers that could be a scraper off instead of just whiped over daily. We asked for a queen room and we got a double. Shower supplies were very cheap and poor quality. Air conditioner didn't work, breakfast wasn't bad but wasn't good either. Disappointing stay and wouldn't stay again.
Stayed 1 night in Apr 2022
Response from Brandi on 9 May 2022
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are aware that our uniquely themed rooms are not for everyone. We do offer corporate rooms located on the East Wing of the hotel with more basic room themes. We take great pride in the cleanliness of the hotel. Our rooms are thoroughly cleaned and sanitized and then room checked after each stay. Some of the tables and dressers have been hand painted which includes a top clear coat to seal the paint. That may be the "film" you are speaking of? All of our rooms offer either king or queen size beds. There are no double beds in our hotel. We also check that each A/C unit is working properly when doing room checks. We would have been more than happy to apply a discount or get you a different room if this would have been brought to our attention during your stay. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant. was a clean room. I'm not a fan of the in room Heat/AC units. They are always noisy.
Stayed 4 nights in Jan 2022
Response from Brandi on 9 May 2022
Thanks for the review. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room was unique and entertaining. Verry well done.
Stayed 2 nights in Aug 2021
Response from Kasi, Manager on 19 Aug 2021
Thank you so much for your kind review. We strive to make our hotel "homey" while offering unique room themes and immaculately clean rooms. We hope you stay again if your in the area!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every roon was different, unique, with varring themes. This is the first time I have every walked around a hotel to see what each room's theme was.
Stayed 1 night in Aug 2021
Response from Kasi, Manager on 19 Aug 2021
Thank you so much for your kind review. We strive to make our hotel "homey" while offering unique room themes and immaculately clean rooms. We hope you stay again if your in the area!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person was very friendly and efficient. She made us feel welcome.
Stayed 1 night in Aug 2021
Response from Brandi on 14 Aug 2021
Thank you for your kind review. Our staff truly enjoy the wonderful people they get to meet everyday here at Riverside Inn. We hope to see you again real soon!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Brandi on 5 Aug 2021
Thank you for the great review! We hope to see you again real soon!!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming themed rooms, very clean, lovely staff, good breakfast.
Stayed 1 night in Jul 2021
Response from Brandi on 23 Jul 2021
We are so glad you enjoyed your stay with us! Thank you for the kind review. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Brandi on 23 Jul 2021
We are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Fantastic little hotel. Nicest staff ever
Stayed 4 nights in Jun 2021
Response from Kasi, Manager on 8 Jul 2021
Thank you for your kind review! We think our staff is the best in Central Minnesota. We hope you will consider staying with us again the next time you're in our area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we dealt with was very friendly and helpful!
Stayed 3 nights in Jun 2021
Response from Kasi, Manager on 1 Jul 2021
Thank you for your kind review. We think we have the best staff in Central Minnesota, but it's always nice to hear a good word. We hope you'll let us welcome you again, next time you're in our area!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
They made you feel like a guest.
Stayed 1 night in Jun 2021
Response from Kasi, Manager on 24 Jun 2021
Thank you for your kind review. We feel we have the #1 staff in Central Minnesota - they go more than the extra mile. We hope we can welcome you again when you're in the area.