Collison Hotels

"All the 10/10 reviews are either employees or are posted by a paid BOT. I'd give this hotel a 5/10 because they’ve renovated the room but they still have to fix some major issues to get a better review. The rooms have been renovated with new fixtures and this could be a good hotel soon, the bed is comfortable and the fridge and a/c work, but right now when you first open a faucet or the shower, brown water comes out of them, the TV doesn't work, there are no local channels so I missed all my primetime shows, and every internet TV channel freezes after 2 minutes viewing them and the remote volume didn’t work. The WIFI is slow. I was going to stay all week but read the reviews before I paid and changed it to 1 day to test. I'm so glad I did because if it's not fixed tonight, I'll be able to leave and find a place that works. One employee doing everything around the property is too much. I waited a while at the reception to check in. She was very nice and apologized but she can't be expected to be in two places at the same time. I got an email asking about my stay and I answered. They then sent me a reply like if I've never used a TV before. Today I went to check out and there's a sign saying the office is closed because the employee had to leave for an emergency. Again, one employee running the hotel isn't enough. "

"Rooms are clean and refreshed, pool was closed, but the gentleman at the desk was extremely helpful. Didn’t catch his name but said he had been in hotel business along time very nice guy."

"yes"

"Now the property needs to be remodeled. the blankets have barn holes in them. The sheets and towels are stained. No blow dryer. property workers were very friendly, but I had to rate this at a 0 or less. The toilet rocked as you sit on it. Not fastened to the floor. "

"Horrible place, heater/ac unit did not work. Holes and falling ceiling above shower. None of the soap/lotion dispensers worked. No customer service. Hallways smelled like cigarettes. Elevators worked intermittently. 👎👎👎"

"The pool had no lights and was dirty! The doors do not work too go outside other than the front door! The food was nasty! Out of date "

"Yes"

"The room was clean. The customer service was excellent. I witnessed the staff give two men a ride to where they needed to go because Lyft was going to charge to much. Breakfast could have been better. They offered waffles, cereal, toast . Only complaint was, I ask for a handicap room, had I known the room entrance was on the outside the hotel with parking in front of the room, I would have picked a different room or hotel. The train near by ran all night. "

"I won’t stay here again"