Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Days Inn by Wyndham Columbia Kentucky

2.5 out of 5
Days Inn by Wyndham Columbia Kentucky
710 Bomar Hts, Columbia, KY

Reviews

8.2

Very good

Rating 10 - Excellent. 169 out of 381 reviews" "
Rating 8 - Good. 128 out of 381 reviews" "
Rating 6 - Okay. 43 out of 381 reviews" "
Rating 4 - Poor. 25 out of 381 reviews" "
Rating 2 - Terrible. 16 out of 381 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the friendly welcoming from your staff up front, super nice and easy to talk too and gave specific instructions on where to go! Thank you for everything!!
Stayed 1 night in May 2024
Response from Mary S. on 27 May 2024
Thank you for staying with us! We are glad to hear that you enjoyed your stay! We hope to see you again!

8/10 Good

Duana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily seen from street. Property well maintained & clean pool.
Stayed 2 nights in May 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mary S. on 27 May 2024
Thank you for staying with us and we hope to see you in the future!

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Mary S. on 17 May 2024
Thank you for staying with us! We hope to see you again.

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Mary S. on 14 May 2024
Thank you for staying with us. We hope to see you again.

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
Under remodel
Stayed 2 nights in Apr 2024
Response from Mary S. on 1 May 2024
Thank you for staying with us!

10/10 Excellent

Macel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Quiet area. Very happy to be staying NOT right at an interstate exit or in a large metropolitan area.
Stayed 1 night in Apr 2024
Response from Mary S. on 23 Apr 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay and we hope to see you again!

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Mary S. on 10 Apr 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay! We hope to see you again and hope you have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mary S. on 28 Feb 2024
Thank you for staying with us! We hope to see you again!

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Hospitality at its best!!!!
I was a late arrival due to u expected snow up north. I called and let them know I was going to be late and to not cancel my reservation. They were so kind and sweet and got everything prepared for me to arrive. I couldn’t have asked for a better trip! The bed was so comfortable and the bathroom in the room was gorgeous.
Stayed 2 nights in Feb 2024
Response from Mary S. on 28 Feb 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay! We hope to see you again on your next visit to Columbia!

10/10 Excellent

Brooklynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Feb 2024
Response from Mary S. on 28 Feb 2024
Thank you for staying with us! We hope to see you again in the future!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't care about eco crap. Nice place
All was worth the money. Breakfast was a bit lacking. Nice room and comfortable. Ice machine as well as fridge microwave hair dryer all good. Would have nice to have an indoor pool or not tub.
Stayed 2 nights in Feb 2024
Response from Mary S. on 27 Feb 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay! On your next visit please ask us about the Lindsey Wilson College Wellness Center because the hotel has a membership with them so all of our guests' have free access to their indoor pool, hot tub, and fitness center. We hope to see you again!

10/10 Excellent

Holly

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the room right next the the office so it made for easy breakfast.
Stayed 2 nights in Feb 2024
Response from Mary S. on 13 Feb 2024
Thank you for staying with us! We hope to see you again. Have a great day!

6/10 Okay

Billie

Travelled with family, Business traveller
Liked: Staff & service
Staff was very nice, friendly. Room was not real clean. It’s an older place-no exhaust in bathroom-mildew ceiling, peeling wallpaper. Food crumbs, chips, a lighter in the chair cushions, surface areas had not been cleaned.
Stayed 1 night in Feb 2024
Response from Mary S. on 13 Feb 2024
Thank you for staying with us! We are sorry to hear about the cleanliness of your room and will be sure to discuss this matter with our housekeeping staff. We hope you will give us another chance in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Feb 2024
Response from Mary S. on 13 Feb 2024
We are happy to hear you enjoyed your stay! We hope to see you again on your next visit to Columbia! Have a wonderful day!

10/10 Excellent

John Giles

Liked: Cleanliness, staff & service, property conditions & facilities
Bed lamp didn’t work
Stayed 1 night in Feb 2024
Response from Mary S. on 13 Feb 2024
Thank you for staying with us! We apologize for the lamp not working and will have maintenance check on this issue. We hope you have a great day.

8/10 Good

Chisom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and service
Stayed 2 nights in Jan 2024
Response from Mary S. on 31 Jan 2024
Thank you for staying with us! We hope to see you again!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome room was awesome. Area was sketchy
Stayed 1 night in Jan 2024
Response from Mary S. on 31 Jan 2024
Thank you for staying with us! I'm sorry to hear that you found the area to be sketchy. To reassure you for next time, we are a small town so not a lot happens here and the state trooper post is located about 20 feet from the back of our parking. We want you to feel safe and if there is anything we can do next time to make you more comfortable please let us know!

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater ran none stop and the room was very warm despite turning the thermostat down to 68. the fridge ran none stop all night. lots of noise. otherwise it was ok
Stayed 1 night in Jan 2024
Response from Mary S. on 31 Jan 2024
Thank you for staying with us! We are sorry to hear about the problems you incurred with the noise from the fridge running and the temperature in your room. We hope you will give us another chance the next time you're in the area.

4/10 Poor

Lauren

Travelled with family
Disliked: Amenities
Beds were hard & heat/fan was hard to use
Stayed 1 night in Dec 2023
Response from Mary S. on 31 Jan 2024
Thank you for staying with us! We are sorry to hear that bed was too hard for you. Our mattresses are all brand new as we are trying to work on upgrading our rooms and I wish the front desk would have been notified of your trouble using the heat/fan, as we would have been more than happy to assist you with any problems. We hope you will consider staying with us again and give us another chance in the future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mary S. on 13 Nov 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service
nothing
Stayed 1 night in Oct 2023
Response from Mary S. on 31 Oct 2023
Thank you for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great place to stay. Even though not the modern- it is friendly, convenient and comfortable. Will stay again.
Stayed 2 nights in Oct 2023
Response from Mary S. on 16 Oct 2023
Thank you for staying with us! We are glad that you enjoyed your stay and we look forward to seeing you again on your next visit! We hope you have a wonderful day!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Mary S. on 15 Oct 2023
Thank you for staying with us! We are happy you enjoyed your stay and we hope to see you again!

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t as clean as I expected
Stayed 3 nights in Oct 2023
Response from Mary S. on 10 Oct 2023
Thank you for staying with us! On behalf of the team I would like to apologize for the cleanliness issue. We will be discussing this issue with our housekeeping department to make sure that it's taken care of. We hope that in the future you will give us another chance on your next visit to Columbia. We hope you have a great day!

10/10 Excellent

Amy

Stayed 1 night in Oct 2023
Response from Mary S. on 10 Oct 2023
Thank you for staying with us! We hope to see you again soon! Have a wonderful day!

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Mary S. on 29 Sept 2023
Thank you for staying with us!

8/10 Good

Joe

Stayed 2 nights in Sep 2023
Response from Mary S. on 29 Sept 2023
Thank you for staying with us!

6/10 Okay

Darin

Travelled with family
Liked: Staff & service, amenities
Overall the property was in good shape and clean. Staff was great, breakfast was also good. Our bathroom ceiling had mold on it and the mattresses were well past their comfort usage.
Stayed 1 night in Sep 2023
Response from Mary S. on 29 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be notifying maintenance of these issues and we are actually process of some updates and will be getting all new mattresses. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Diane, Sunman

Travelled with partner
Disliked: Property conditions & facilities
Would not stay here again. Staff was very nice, but it was obvious that they were short staffed.
Stayed 2 nights in Sep 2023
Response from Mary S. on 29 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mary S. on 19 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Okay
The hotel staff was very friendly. The room was mostly clean. Bed not comfortable and the AC was very loud. There was food left in the refrigerator.
Stayed 1 night in Sep 2023
Response from Mary S. on 18 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be discussing this with the housekeeping department. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will give us another chance the next time you visit Columbia.

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
DIRTY MOTEL ROOMS
This was not a hotel but a motel. VERY DIRTY ROOM!! I couldn’t wait to get out of there. Do not book this motel.
Stayed 1 night in Sep 2023
Response from Mary S. on 11 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be discussing this with our housekeeping staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

THOMAS, Bronx

Stayed 1 night in Sep 2023
Response from Mary S. on 6 Oct 2023
Thank you for staying with us! We hope to see you again and hope you have a wonderful day!

10/10 Excellent

Burl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was helpfuland nice.
Stayed 3 nights in Sep 2023
Response from Mary S. on 8 Sept 2023
Thank you for staying with us! We hope to see you again!

8/10 Good

iris

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Mary S. on 1 Sept 2023
Thank you for staying with us! We hope that you will come visit us again! Have a wonderful day!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Nice motel and the bed was comfortable and the room was clean. The breakfast bar was fantastic. Everyone was very friendly.
Stayed 1 night in Aug 2023
Response from Mary S. on 21 Aug 2023
Thank you for staying with us! We are glad you enjoyed your stay and we look forward to seeing you again!

10/10 Excellent

rachel

Stayed 1 night in Aug 2023
Response from Mary S. on 28 Aug 2023
Thank you for staying with us! We hope to see you again!

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my best western rewards platinum member number on file I think she was able to enter it but I am not certain I just wanna make sure I got credit for this day thank you
Stayed 1 night in Aug 2023
Response from Mary S. on 21 Aug 2023
Thank you for staying with us! Yes we did check for you and your rewards number is on your reservation! We hope you have a great day!

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. The staff at front desk was very friendly both at check in, check out & just coming in to get breakfast. Only complaint have is that the bed mattress was too hard.
Stayed 2 nights in Jul 2023
Response from Mary S. on 21 Aug 2023
Thank you for staying with us! We do apologize for the mattress being too firm for you. This year we are actually getting all new bed frames and mattresses so we hope that you will stay with us again on future visits! We hope you have a good day!

6/10 Okay

BILLY

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
BW Columbia stay
Everything was satisfactactory outside a couple cleanliness issue.
Stayed 1 night in Jul 2023
Response from Mary S. on 14 Jul 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will inform groundskeeping to make sure any cleanliness issues are taken care of. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we stayed out during our 8 day vacation! The manager, Dennis was absolutely the coolest and most friendly guy you could hope to come across. Don't loose this guy Best Western. The best breakfast! Best service! So polite.
Stayed 2 nights in Jul 2023
Response from Mary S. on 11 Jul 2023
Thank you for staying with us! We will pass along the team compliment and to see you again!

10/10 Excellent

Saniya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2023
Response from Mary S. on 11 Jul 2023
Thank you for staying with us! We look forward to seeing you on your next trip to Columbia!

10/10 Excellent

Ernesto

Stayed 1 night in Jul 2023
Response from Mary S. on 21 Aug 2023
Thank you for staying with us! We hope to see you again in the future! Have a wonderful day!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Mary S. on 28 Jun 2023
Thank you for staying with us!

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Little disappointed
The location was good but the hotel needs some upkeep. The mattress was uncomfortable, the paint/wallpaper needs redone, and some updated furniture needs to replace what is there. Pictures did not show the true condition of the hotel.
Stayed 2 nights in Jun 2023
Response from Mary S. on 26 Jun 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. This year we will be starting the process of updating our rooms. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

SHELIAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
One night as usual. quite clean and comfortable.
Stayed 1 night in Jun 2023
Response from Mary S. on 22 Jun 2023
Thank you for staying with us! We look forward to seeing you again the next time you're in our area!

6/10 Okay

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, linens were bad!
Front desk was awesome at check in and check out. Room was clean! Blankets were thin and sheets had actual holes in them.
Stayed 1 night in Jun 2023
Response from Mary S. on 13 Jun 2023
Thank you for staying with us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will try to make sure that in the future these linens are found and properly disposed of. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Mary S. on 14 Jun 2023
Thank you for staying with us! We hope to see you again!

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023
Response from Mary S. on 10 Jun 2023
Thank you for staying with us! We hope to see you again on your next trip to Columbia!