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Rating 10 - Excellent. 140 out of 285 reviews" "
10 - Excellent
140
Rating 8 - Good. 112 out of 285 reviews" "
8 - Good
112
Rating 6 - Okay. 15 out of 285 reviews" "
6 - Okay
15
Rating 4 - Poor. 13 out of 285 reviews" "
4 - Poor
13
Rating 2 - Terrible. 5 out of 285 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Warren
Travelled with family, Travelled with pets
19 May 2024
Liked: Amenities
The only thing I would add is a grab bar of some kind in the bathroom. It’s very difficult to get off the toilet if you’re old or super heavy.
So Sorry that you felt your room was dirty. Upon inspections with our staff it was found that your room was indeed not dirty. I understand there were some issues with your booking and you had thought we had a pool. We took our pool out 15 years ago and have created a new state of the art fitness center and an amazing well needed meeting room. We recently did an remodel and update of the hotel and welcome you to come back. As you will see in the previous reviews, our hotel staff is top of the line and very welcoming. We wish you only the best in your travels and well wishes.
From checking in to leaving I felt acknowledged. The room was comfortable and clean. The breakfast was delicious. I want to thank the staff for a wonderful stay.
Cynthia
Stayed 1 night in Dec 2023
6/10 Okay
Donna
9 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and loved the staff, but wasn’t happy at not being able to watch TV. Grrr
Donna
Stayed 1 night in Dec 2023
Response from Terri Kallweit/General Manager on 11 Dec 2023
Hi Donna,Thank you for the kind words. I was not happy with the tv being out either. I called the company and there was nothing we could do on our end. The whole city was having issues with tv streaming with that company. Hope to see you again soon so we can provide you exceptional service again, with TV.
We've stayed here often. The staff are fantastic; nice, helpful, friendly and I've always enjoyed working with them. The rooms are clean and beautiful but small. There is a fantastic breakfast. It's a very nice place to stay.
Response from Terri Kallweit/General Manager on 1 Dec 2023
Thank You Derek! It was our pleasure to have you stay with us. We look forward to seeing you again when you are in the area. Safe Travels to you our Friend!
10/10 Excellent
Mark
23 Nov 2023
Mark
Stayed 1 night in Nov 2023
10/10 Excellent
bonnie
6 Nov 2023
bonnie
Stayed 1 night in Nov 2023
10/10 Excellent
Christine
5 Nov 2023
Christine
Stayed 1 night in Nov 2023
6/10 Okay
Nancy
Travelled with partner
29 Oct 2023
Road work complicated getting there and then the room we were sent to had unmade beds. The desk clerk was very nice but were smells of smoke in the hallway too.
It needs some upgrades and you can tell someone has been smoking in the room
Emelie
Stayed 1 night in Jul 2023
Response from Terri Kremer/General Manager on 31 Jul 2023
Hi Emelie, We appreciate your feedback. We are working daily on changing out carpets and updating our rooms. We can't wait for you to come back to see the changes.
It was away from busy traffic but a close drive to restaurants. Lady who checked us in was super nice. Beakfast was great...more than just fruit, oatmeal, cereal, and yogurt. Waffle maker, bagels, eggs, sausage, biscuits/gravy.
Michelle
Stayed 1 night in Jul 2023
Response from Terri Kremer/General Manager on 31 Jul 2023
Thank you Michelle for staying with us. We appreciate your kind words and look forward to seeing you again.
10/10 Excellent
Marilyn
15 Jul 2023
Marilyn
Stayed 14 nights in Jun 2023
4/10 Poor
joshua
Travelled with partner
10 Jul 2023
Bedding was soiled!! Beds themselves were worn out and uncomfortable.