Powell Hotel Guide - Columbus Zoo and Aquarium hotels in Powell, United States of America.

"was very disappointed with my recent stay at this hotel. Upon check-in, the room was not properly cleaned and the dining chairs were visibly stained with food and dirt marks. I had to request replacements, and I was told there was only one available. The tub had black stains in it I had to put a towel flat just to bathe Housekeeping service was also unacceptable. We left the room from about 11:00 AM to 5:00 PM, and when we returned, there had been no service at all—no bed made, no fresh linens, no towels replaced, and trash was not emptied. In addition, the pool area consistently had no towels available during our stay, which made it difficult to use the amenities. Also the lights fell in the pool which made it extremely dangerous and kids had to exit due to safety concerns Overall, the cleanliness and basic housekeeping standards were not met. I expected a much higher level of service and maintenance. I hope management addresses these issues for future guests."

"Excellent service. My husband blew a tire pulling in to pick me up. We were staying to watch our daughter’s first Regatta for Ohio State and didn’t want to risk missing the race. The staff allowed us to keep our vehicle in the drop off lane while we went and watched her and fixed the tire when we returned a few hours later. We were very appreciative of this so we could see our daughter row and compete as a Buckeye. Thank you for going above and beyond. "

"Great rooms good staff breakfast was really good. Good gym always a good time."

"This is a fantastic hotel. Staff is first class, rooftop bar has delicious food and view, bedrooms are modern and comfortable. We love the area and parking right across the street is very convenient. "

"The hotel was clean. When my friend and I checked in we were offered bottles of water or soda. We were also told there were cookies being baked. Upon entering our room and bringing in our luggage I thought it would be brilliant to use the door latch to hold the door open…. Instead it locked us out of the room. The staff was very quick to respond to the issue. I said “you look like a pro, this has happened before.” He responded, “you weren’t the first and you won’t be the last.” I liked the sarcasm. After getting situated and back into our room, we had a very quiet and good rest. We had a decent cooked buffet breakfast. When I went to checkout I was given another bag of goodies. We are planning on staying here again on our way back towards home."

"Parking was easy except it is dog friendly and i am all for dogs but a rather large dog pooped in the grass by my door and I walked right thru it. Gross not the hotels fault. They did give me cleaning supplies to clean my floor being i tracked it into my room. It was never picked up. It was very close to zoo and downtown dublin and we still had a lovely time. Our soap was barely filled and the ice was kinda far to retreive but for the price i could walk it! The staff was super nice and friendly!"

"Clean room"

"Excellent "

"Advertising of pool table and dart board is not accurate since you absolutely cannot shoot pool in the area it is placed. The pool table is up against two walls and you can only shoot from 2 sides. The dart board is place in a very small area and does not work. "