Alum Creek Hotels

"Room had a smell to it. Leaky faucet in bathroom and just run down looking. "

"Big thank you to Brandy at the Front Desk, she was incredibly kind, helpful, and made my stay super easy. All of the staff I interacted with were very accommodating and helpful, including Keisha and the gentlemen working in the later hours. "

"We were greeted at happy hour"

"Will stay here again when visiting my OSU kid"

"Perfect for a short stay "

"N/a"

"The issue was when we checked in there was a water problem to the degree that there was no running water from 9:00 a.m. to 4:00 p.m. so you couldn't flush toilets or anything like that. If you wanted a hot shower you had to take it before 9:00 a.m. when the water shut off. This was not posted anywhere on Expedia and in fact resulted in us leaving the hotel a day early because you could not even relax and enjoy a visit to Columbus because you had to rush and couldn't go back to relax at the hotel because there wasn't water. The staff did their best it wasn't their fault. I think we should be credited back at least for one day."

"The staff is warm and friendly. The only complaint was being so close to the pool but the women who checked us in did ask if that was OK and I didn’t speak up, so that’s on me. There was an issue with the toilet flushing and the rooms were a bit outdated, but overall a clean, safe hotel "

"The service was outstanding from the minute I walked in I was greeted with a hello, welcome & a smile . The rooms were 10/10. I felt very safe. I will be back for sure. Thank you . "