Colwall Hotel Guide - Pet Friendly Hotels in Colwall, Malvern

"Clean and well presented."

"The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour) "

"It’s a beautiful building but the inside is old and the spa is non existent and dirty"

"The room was clean, comfortable and spacious. The staff were welcoming, helpful and polite. The breakfast choice was excellent. The drinks choice was very good. "

"Great location for exploring Cheltenham "

"Lovely spa, really enjoyed the sauna and pool. Very nice breakfast and the staff were friendly and helpful. "

"Large rooms with a massive TV. I don't know why it's so big. It would have been better if it was smaller but a smart TV. The shower was weak but it all looked fairly new. So I dont know why it is lacking power. The hotel is a good standard apart from the Spa changing rooms. It felt unclean and for some reason the men's changing area smelt like pee. The pie in the hotel restaurant was ok but not worth the £18 and the pub almost attached is very basic for food but all both gave wonderful service. All the staff where wonderful and the breakfasts buffet was good and in a nice setting where there was plenty of space and no overcrowding. "

"Very impressed with the room"

"All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. "