Room, 1 King Bed
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Reviews of Spark by Hilton Commerce, GA

3 out of 5
Spark by Hilton Commerce, GA
30539 Highway 441 South, Commerce, GA

Reviews

7.4

Good

Rating 10 - Excellent. 274 out of 801 reviews" "
Rating 8 - Good. 229 out of 801 reviews" "
Rating 6 - Okay. 125 out of 801 reviews" "
Rating 4 - Poor. 81 out of 801 reviews" "
Rating 2 - Terrible. 92 out of 801 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sonia Daniel-Sewell / Spark by Hilton on 29 Apr 2024
Chad, thank you so much for reviewing our hotel and providing us a 5-Star rating. We appreciate you choose to stay with us here at the NEW Spark by Hilton hotel in Commerce.

4/10 Poor

Carly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. First off, Commerce is not a nice city, it smells like cow manure all through the city. Second off, I felt like this hotel was incredibly unprofessional in their handling of current renovations happening in their hotel. I booked this hotel less than a month ago, yet there was no notice on the website or booking page that this hotel was under serious renovations. The entire front parking lot was blocked off by construction, there were tarps lining the hallways and entrance, and there was no basic services (water, ice, breakfast, pool, fitness center) that were promised upon booking. When we arrived, the front desk lady asked us "I assume you didn't know about the renovations?" Yes, we did not, it would have been a simple phone call or update to the booking page. She then proceeded to ask us "Do you still want to stay here?" At this point, it was 9:00 PM, where else would we stay? The room itself was subpar, it smelled musty, but that's to be expected by the amount of construction going on within the hotel. I'm sure this hotel will be much better once the renovations are complete, but don't bother staying until you can confirm that they are done.
Stayed 1 night in Feb 2024

4/10 Poor

LINDA, Beaumont

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction no access to gym pool laundry there was no breakfast not even signage of where this hotel was construction didn't stop until 7:00 p.m. and started up Sunday morning... don't stay here
Stayed 1 night in Feb 2024

6/10 Okay

Sheena

Travelled with family
Under construction rate could have been better Literally a construction work zone Room was clean however No kitchen due to remodeling
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be open. I booked on Expedia & there was no mention of a renovation. I arrived, the front entrance was blocked by delivery boxes with a sign stating, "go around and enter between dumpsters" I walked around, that door was locked, continuing around the building, the door on the side was propped open. I walk in and there's construction going on everywhere. I asked a construction worker where the desk was & he took me to the "office". A very nice woman greeted me as though everything was as normal. I explained I had booked a room, but wasn't aware of any construction. She said I could look at the room, she takes me up to one of the few available rooms & then proceeds to say there would be no coffee, breakfast or any other amenities. She also mentioned that 1/2 of the building had been flooded 2 years ago & they were "working on it". Thankfully Expedia moved me to a nearby hotel. Please update this location to state: Under Construction, NO amenities available. Loud, not safe for women traveling alone as the side door is propped open and there's no visible entrance to see who's coming or going in this property. The Best Western down the street was very nice. Their breakfast was excellent & they had excellent customer service. The linens and towels were very clean. If you are booking in Commerce, go with Best Western. Their breakfast is complimentary and great.
Stayed 1 night in Jan 2024

6/10 Okay

Teresa

Stayed 1 night in Jan 2024

2/10 Terrible

Pierre

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking to stay at a hotel but it seems like i stayed at a construction site. Would not recommend, until construction is done.
Stayed 3 nights in Jan 2024

4/10 Poor

Shantia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very poor
Stayed 2 nights in Jan 2024

2/10 Terrible

karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit!
Good visit. Convenient to shopping and restaurants. Centrally located for travel to Northeast GA. Clean property & room. Friendly staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024

10/10 Excellent

Criscensio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

LAURIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things I would change is the breakfast could have been better and the shower pressure could have been a little stronger, but other then that its a nice hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

JW

Travelled with family
Stayed 2 nights in Dec 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal and good room
Room was a great price, clean, and breakfast was good. Staff was very nice.
Stayed 1 night in Dec 2023

8/10 Good

Tara

Stayed 1 night in Dec 2023

6/10 Okay

Scott

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff. They are currently undergoing renovations; however, the courtesy and service were second to none!
Stayed 4 nights in Nov 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying their
Stayed 5 nights in Nov 2023

8/10 Good

Nayeli

Stayed 1 night in Nov 2023

10/10 Excellent

Jose, Speedwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta bien
Stayed 2 nights in Nov 2023

8/10 Good

Timothy

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

roger

Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was near everything you can think very convenient
Stayed 2 nights in Nov 2023

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Hotel under renovation
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

All was average
Stayed 2 nights in Nov 2023

6/10 Okay

Rosonia

Travelled with partner
Liked: Cleanliness, staff & service
Okay stay
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 5 nights in Oct 2023

10/10 Excellent

Laurie

Stayed 1 night in Nov 2023

2/10 Terrible

Emily

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Deidra

Travelled with family
Liked: Cleanliness, room comfort
Currently Remodeling!
I would have liked to know that they were remodeling before we booked there so I will tell you that first. Area is OK. Very convenient to everything, so that was nice. Rooms were clean & comfortable. Service was alright, but there are few places that I feel the service is up to par these days. TVs were strange & didn't have backs on the remotes in the 2 rooms that we had.
Stayed 2 nights in Oct 2023

8/10 Good

Adam

Stayed 1 night in Oct 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Basic hotel with quiet rooms
The Commerce Country Inn and Suites is a basic, comfortable hotel not far from I-85. Because of damages from burst pipes last winter, it is undergoing renovation; and only part of the building, I believe, is being used. It is a very basic hotel, but I slept very well here because the room was so quiet. It had all of the amenities I needed, and the breakfast was adequate.
Stayed 1 night in Oct 2023

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
King bed comfortable, re construction going on. Nice stay.
Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

RICHARD, Decatur

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a total renovation. It is currently in poor condition and does not feel clean. Breakfast was decent.
Stayed 1 night in Oct 2023

4/10 Poor

William

Travelled with family
Disliked: Cleanliness
Would not recommend this hotel. The better option is Comfort Inn across the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

John

Stayed 1 night in Oct 2023

6/10 Okay

Phabian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Renovations

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The window would not stay locked shut. A little pull and the window pulled open. I was on the ground level so anyone could have opened the window. The TV was not working. The room itself was nice. But the plugins to charge my phone were not in any easy to get to place near the beds.
Stayed 1 night in Sep 2023
Response from Country Inn and Suites on 18 Sept 2023
We are sorry your stay was not as expected. We are under renovation.