New London Hotel Guide - Connecticut College Arboretum hotels in New London, United States of America.

"They cancelled my reservation and while they offered to rebook at a Hyatt for us I had to mar at least three phone calls to finally receive my rebooking reservation! I am extremely upset because I chose the hotel specifically for its location and I booked back in October of 2025! Then they cancel the two days before I am to arrive’ seriously! The lame excuse was technical issues which allowed for overbooking! I booked in October! Why did I get moved and then the other hotel was another half hour farther from my destination! I expect better from Springhill Suites! "

"Rooms very clean, staff very nice"

"From start to finish it was a great stay. The desk clerk was friendly, the room was clean and comfortable and above all, the place was quiet. Another plus was the on site Italian restaurant. We’ll be back. Highest recommendation. "

"We had an amazing view of the water. We thoroughly enjoyed our stay. It was beautifully laid out and very spacious. The property is immaculately kept and beautiful with amenities. Good communication vWe enjoyed the pool table and fire pit by the water. The location is excellent."

"The stay itself was nice. Some of the clients of the hotel seemed sketchy. I was approached in the hallway and solicited. So that wasn't pleasant. My boyfriend reported it to the feont desk after I left. I am not sure if anything was done about it."

"Dirty, rusty bath tub. Smelled like cigarettes smoke. Noisy outdoors there was a person “talking/yellimg” on her phone in front of our door. 3:00 A.M. felt very uncomfortable "

"Room D was our room, and by far, it had the most comfortable bed I've ever slept on in the entire world. I must message William and ask where I can purchase the exact same mattress."

"Parking was easy and the room was the right siz."

"Clean room great place and the host was friendly and welcoming "