Pottstown Hotel Guide - Connie Batdorf Park hotels in Pottstown, United States of America.

"Clean rooms and helpful staff "

"Good location but house keeping very lacking (my room was not cleaned for 2 weeks, had to request TP & towels, trash was never removed, elevators were not vacuumed weekly let alone daily) worst was expensive headphones left behind, notified front desk 6am from airport - never found. "

"Lobby smelled bad, rooms were not clean and bathrooms had mold all over the bathroom it was truly disappointed and disgusting. Honestly won’t stay there. And the towels you can feel they have never been changed since the hotel open. "

"Lots of things were broken in the room. The door latch was broken, there was molding missing around the bathroom door and the door would not close. The room had a bad smell. And the television was very poor quality and the picture on each channel was fuzzy. Would not recommend this hotel. "

"Every staff member we met was extremely kind, the hotel was beautiful. Our room was clean and spacious. Great location & great rate so close to the mall. We were there for a cheer comp downtown but it was only a 20 minute drive. Would definitely recommend & stay here again."

"I had a very difficult time getting a hold of the staff over the phone to modify my reservation due to flight delays. When I asked for an extra pillow in my room, I had to call the front desk twice only to never receive it. Throughout the entire night, I had a very hard time sleeping due to a low battery fire alarm sound going off periodically. And lastly, the showers did not function properly. The hot water came on the cold side. Overall, I did not enjoy my stay here. Although the rooms were clean, I felt the hospitality and communication could have been tremendously better. "

"Everything was great as usual but the first morning the maid just barged in to our room at 830 in the morning and found us in a state of undress. Was not happy about that. "

"I stayed for 1 night. Checking in was easy, the rotating doors to enter were not working, so I had to use the side door. Obviously not a deal breaker, just an inconvenience. The room was clean and bed was comfortable. The only issue was there was no bodywash left in the shower. I ended up just using the bar soap, but cleaning staff should definitely double check and refill if needed. Parking was a pain because I had to park 2 blocks down in a parking lot. Besides all that, the stay was great and would still return if I was back in the area. "

"Excellent"