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Quay Hotel and Spa

4.0 star property
Art Deco hotel with marina and full-service spa

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Exterior
Indoor pool
Breakfast, lunch, dinner served; local cuisine, sea views
Exterior
The Quay Hotel and Spa offers a peaceful waterfront retreat with marina access and ocean views from the terrace. Guests can enjoy local dishes at Marina Restaurant and rejuvenate with spa treatments on-site. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 3.1 km
  • Venue Cymru - 7 min drive - 5.3 km
  • Promenade - 8 min drive - 5.7 km
  • Great Orme Tramway - 8 min drive - 5.4 km
  • Llandudno Pier - 9 min drive - 5.7 km

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Mulberry - ‬6 min drive
  • ‪Cafe Illy - ‬5 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina and a terrace. Treat yourself to hydrotherapy, a hot stone massage or a detox wrap at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • A front desk safe, a banquet hall and a 24-hour front desk
  • Multilingual staff, massage treatment rooms and a computer station
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 77 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 579 reviews
The price is €86
includes taxes & fees
24 Nov - 25 Nov
The Castle Hotel, Conwy, North Wales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 31 December 2025 to 1 January 2026 (dates subject to change).

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self-parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Checkout is at 11 AM. Late checkout is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 miles (3 km) of Llandudno West Shore Beach, Conwy Quay and Cineworld Llandudno. Lower Gate and Conwy Visitor Centre are also within 2 miles (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

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