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"The pool is great! And a nice large hot tub "

"Fire alarm went off 4 times during our stay. The room was really humid and wet but otherwise it was a good stay."

"We changed room on the first morning as the one allocated the previous evening wasn't suitable, due to noise from outside air ducts and as we were staying for over a week we wanted it to be right. The new room was perfectly fine in size but possibly hadn't been used for a while as it was a little dusty in places. The bathroom had a sliding door which was quite noisy to open and close especially at night. No bathroom window but then neither did the first room as internal. This particular room was quite noisy outside as backed into Pacific Highway so road and trolley noise most of the time. Reported that bedside lamp and clock stopped working. These came back on in the middle of the night but went off again the next day so possibly a loose connection somewhere! Lots of corridor and door noise outside the room, mainly it seemed from housekeeping who's store was located next door. Unnecessary banging we would say and early on in the morning which disturbed us on more than one occasion. "

"Parking was bad"

"Parking was way too much and our room service was unacceptable "

"Good "

"Run down hotel. Carpets were gross. Bathroom is super small. It didn't feel clean. The photos of the hotel on this website are deceiving. We will never stay there again. Customer service at the front desk was wonderful. Michelle helped us check in and she was so friendly and super helpful. "

"Feels like you are walking thru a trailer park with a nice view of the water. Not impressed. Place is run down but was once nice. Rooms need to be upgraded. Bed very uncomfortable… Food was overpriced. The best part of this experience was the waiter at Tidal. Escobar.. he was fantastic! "

"Upon check in; the guy helping with the check in was not the nicest. The hotel is nice but older. The pipes creak after you used the bathroom or sink. The AC also is loud and the hotel has an “old” smell. The beds were not very comfortable. Overall ok stay. "