Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at Cinnamon Shore once a year for the past 4 years. This year, was the first time we stayed in December.We are starting to see signs of age and failure of upkeep. The outdoors have started to get weathered and hardware has started to rust. Nothing to bad, but kind of an annoyance when it’s the first thing you see as you walk in. Most outdoor hardware has rusted (I get it, we are by the ocean), but there should be a maintenance schedule at which these are replaced. We also had issues with the “new” grills. We couldn’t get either of the two the gas grills to get above 275 degrees. A resident came out and mentioned they had emailed the HOA about the issue multiples times. We ended up cooking out Nee Years Eve meal on the stove upstairs.There were also some signs of age or things in need to be addressed in the unit it self (2201). The biggest issue was the internet. The kids were not able to get their Nintendo switch to get on because of the login screen. Not all devices support that very well. I wish they just had a regular router with a password. We had two laptops and 3 Nintendo switches that had issues. The tech on-site could not help. The water pressure at the sink was on a 8 second lag and dribbled for a while after you shut it off...weird. A missing towel rack in the master bedroom, water damage to window sills, the kids bunk room wall looked like it had been patched, but not painted. Oven and washer/dryer and appliances didnt seem to be performing normally. And to top it off signs of bugs. Included a picture of a roach for your viewing pleasure.We came with some friends and had talked up Cinnamon Shore so much over the years and felt like they let us down. I hope they take this feedback and look into ways they can improve the customer experience.