Room, 2 Queen Beds, Non Smoking (Upper Level)
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Reviews of Econo Lodge

2 out of 5
Econo Lodge
2020 E Main St, Cortez, CO

Reviews

7.2

Good

Rating 10 - Excellent. 227 out of 1012 reviews" "
Rating 8 - Good. 394 out of 1012 reviews" "
Rating 6 - Okay. 217 out of 1012 reviews" "
Rating 4 - Poor. 100 out of 1012 reviews" "
Rating 2 - Terrible. 74 out of 1012 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was confusing because it was under construction, but overall I was satisfied.
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very helpful and I really enjoyed the comfort of the room in whole, especially the bed. The room was very clean and I noticed that they were busy painting other rooms and making some upgrades to the property.
Stayed 1 night in May 2024
Response from jigish patel on 26 May 2024
Thanks a lot for appreciating and we hope you come back again n again

8/10 Good

Mark, Littleton

Stayed 1 night in May 2024
Response from jigish patel on 26 May 2024
Thanks a lot for appreciating

4/10 Poor

Philip

Travelled with partner
Disliked: Amenities, property conditions & facilities
They were painting outside our room and covered the windows and air conditioner. Had to remove cover from air conditioner to cool the room. Had to walk through plaster on the steps to get to our room. Breakfast consisted of toast and coffee. No one at front desk most of the time.
Stayed 2 nights in May 2024
Response from jigish patel on 23 May 2024
We apologize for the inconvenience during your stay. Your feedback is valuable, and we'll address these issues promptly to ensure a better experience in the future.

10/10 Excellent

Kara, DAVENPORT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff!
Stayed 1 night in May 2024
Response from jigish patel on 24 May 2024
"We're delighted to hear that! Our team is dedicated to providing exceptional service."

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room. Great front desk service. They are remodeling areas of the facility currently. Looks like the upgrade should be fully completed soon.
Stayed 1 night in May 2024
Response from jigish patel on 23 May 2024
Thank you for your positive feedback! We're thrilled you enjoyed our clean, comfortable rooms and excellent front desk service. We appreciate your understanding during our renovation and look forward to showcasing the completed upgrades.

10/10 Excellent

Keith

Liked: Staff & service
Very satisfactory for the cost. Nice, personable and helpful check-in staff.
Stayed 1 night in May 2024
Response from jigish patel on 23 May 2024
Thank you for your positive feedback! We're delighted to hear that you found our services satisfactory and our check-in staff helpful. We appreciate your kind words and hope to welcome you back soon.

10/10 Excellent

Renato

Travelled with group
Liked: Cleanliness, staff & service
Under renovation.
Stayed 1 night in May 2024
Response from jigish patel on 23 May 2024
Thank you for your positive feedback! We're delighted to hear that you found our services satisfactory and our check-in staff helpful. We appreciate your kind words and hope to welcome you back soon.

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to switch rooms because one of the outside windows (this is a motel) could not lock because the lock was broken. The next room had a very dirty looking bath mat although when I sanitized it no dirt came up. They are renovating the property so things should be better soon. The cleaning people did as good a job as they could do.
Stayed 2 nights in May 2024
Response from jigish patel on 21 May 2024
We apologize for switching rooms and also appreciate you understanding,Thank you

6/10 Okay

Asa

Liked: Cleanliness, staff & service
A decent place to rest your head.
Stayed 1 night in May 2024
Response from jigish patel on 20 May 2024
Thank you for staying with us and appreciating our place

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
Hot water was sporadic. Construction was going on in rooms next to us so it was quite noisy and drywall dust everywhere.
Stayed 2 nights in May 2024
Response from jigish patel on 19 May 2024
We appreciate your recent stay and your feedback. We apologize for any inconvenience caused by the sporadic hot water and the noise from nearby construction. Your comments will assist us in enhancing our services. We hope to welcome you back for a more enjoyable experience.

4/10 Poor

Ernie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Requested ground floor with ADA accommodations and was sent up stairs. Stairs and carpet were dirty from evident construction. The room carpet was pretty stained. Won't be staying here. Next time through.
Stayed 1 night in May 2024
Response from jigish patel on 19 May 2024
"Thank you for your recent stay. We regret to hear about your experience. We appreciate your feedback regarding the room assignment and cleanliness concerns. Your input helps us improve. We hope to have the opportunity to provide you with a better experience in the future."

6/10 Okay

Frederickka

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from jigish patel on 18 May 2024
Thank you for Review Sir

2/10 Terrible

Tammy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No one at the front desk when we arrived. We walked around and finally found someone.
Stayed 1 night in May 2024
Response from jigish patel on 18 May 2024
"Thank you for bringing this to our attention. We apologize for any inconvenience caused. We'll address this promptly to ensure a smoother experience for our guests in the future. We appreciate your patience and hope you enjoy the rest of your stay!"

8/10 Good

Kristin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David was wonderful, Very accommodating and friendly.
Stayed 2 nights in May 2024
Response from jigish patel on 15 May 2024
Thank you so much for your kind words! David takes great pride in ensuring our guests feel welcome and cared for during their stay. We're delighted to hear that he made your experience memorable. We'll be sure to pass along your compliments to him. We hope to welcome you back soon!

2/10 Terrible

DEREK

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stained carpets and bathroom facilities that did not work. We tried two rooms both were just too dirty. Both had a new toilet in a box in the bathroom next to the installed toilet.
Stayed 1 night in May 2024
Response from jigish patel on 14 May 2024
I'm terribly sorry to hear about your experience. We strive to provide impeccable cleanliness and functionality for our guests. Rest assured, we'll address these issues promptly to ensure a more pleasant stay for future visits. Thank you for bringing this to our attention.

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Terrible breakfast. Towel rack fell off the wall. Big cardboard bix i. Room. Small toilet seat
Stayed 2 nights in May 2024
Response from jigish patel on 13 May 2024
We apologize for the issues you encountered during your stay. Your feedback is invaluable, and we're already taking steps to improve. Because We're renovating and trying the best service and the big box is the new equipment is for put in the room, we appreciate your patience and hope to welcome you back for a much smoother experience.

10/10 Excellent

Merledine, PINON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Beds were very comfy.
Stayed 1 night in May 2024
Response from jigish patel on 13 May 2024
We're delighted you found the beds comfy! Your comfort is our priority. Looking forward to welcoming you back!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from jigish patel on 13 May 2024
Thank you for respond. Looking forward to welcoming you back!"

2/10 Terrible

Kade

Disliked: Cleanliness, staff & service, property conditions & facilities
Would no answer the phone for check in at midnight
Stayed 1 night in May 2024
Response from jigish patel on 8 May 2024
We appreciate your feedback, and we're delighted to hear that you had an overall positive experience. Regarding the late-night check-in, we apologize for any inconvenience caused by not being able to answer the phone promptly. We'll take this into consideration to improve our service and ensure a smoother check-in process for all our guests, even during late hours. Thank you for bringing this to our attention, and we look forward to serving you better in the future!

8/10 Good

laurie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice stay, the front desk people were friendly and accommodating. The bathroom was a little run down and the parking lot was cluttered with trash and shopping carts…. Not sure why. Didn’t spend much time in the room. The beds we’re comfortable though ☺️
Stayed 2 nights in May 2024
Response from jigish patel on 8 May 2024
Thank you for sharing your feedback!We're thrilled to hear that you found our front desk team friendly and accommodating, and that you enjoyed the comfort of our beds. I apologize for the inconvenience caused by the condition of the bathroom and the clutter in the parking lot. Rest assured, we'll address these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your patronage and hope to welcome you back soon for an even better stay!

2/10 Terrible

Rayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jigish patel on 9 Apr 2024
I apologize for the experience. i will make sure that would not happen again.Thank you for feedback.

6/10 Okay

Ashley

Disliked: Cleanliness, property conditions & facilities
NO BREAKFAST PROVIDED
Response from Jigish on 7 Apr 2024
We will soon start providing breakfast since having reservations,Thank you

8/10 Good

Edmond

Carpet in the room was very stained and needs to be replaced!
Stayed 1 night in Apr 2024
Response from Jigish on 6 Apr 2024
We won’t disappoint you next time coz having renovated,Thanks for Staying

10/10 Excellent

Selina

Stayed 1 night in Apr 2024
Response from jigish patel on 24 Apr 2024
Thank you for encouraging

10/10 Excellent

Ronni

Stayed 1 night in Mar 2024
Response from jigish patel on 24 Apr 2024
Thank you for appreciating our service

2/10 Terrible

Gabriel

Expedia changed my booking to a different location...48 minutes away. Not cool
Stayed 1 night in Mar 2024
Response from Jigish on 6 Apr 2024
Hope so it will be all right next time,Thanks

8/10 Good

Ilene B

Travelled with partner
A lot of park spaces
Stayed 1 night in Mar 2024
Response from Jigish on 6 Apr 2024
Thanks for appreciating

2/10 Terrible

Morgana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is disgusting. Myself and the other guests don’t feel safe walking around without shoes on, and the sheets and towels have stains. There is no elevator to the second floor, and there are random unopened boxes and crates in our room. The floor is caked in grime and dirt.
Stayed 1 night in Mar 2024
Response from Econolodge on 15 Mar 2024
Thanks for your feedback

10/10 Excellent

Eduardo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Econolodge on 8 Mar 2024
Dear Eduardo,Thanks for your feedback

6/10 Okay

Crystal

Travelled with family
Disliked: Property conditions & facilities
2 light switches did not work but we were exhausted so dealt with using the vanity light . Other than that decent for a budget motel.
Stayed 1 night in Feb 2024
Response from Econolodge on 29 Feb 2024
Dear Crystal,Thanks for your feedback

10/10 Excellent

Leegene

Stayed 1 night in Jan 2024
Response from Econolodge on 19 Jan 2024
Dear Leegene,Thanks for your feedback

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room; very friendly and helpful staff; convenient location
Stayed 3 nights in Jan 2024
Response from Econolodge on 9 Jan 2024
Dear Maria,Thanks for your feedback

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Econolodge on 9 Jan 2024
Dear Nancy,Thanks for your feedback

10/10 Excellent

Dan, Bonne Terre

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We were not able to check in to the hotel because of the bad management and rude front desk person. The man at the front desk was the rudest person I have ever encountered in the my past forty years of staying in hotels. The hotel cancelled breakfast and did not offer any compensation for this. The facilities were not those pictured and describe on the Expedia page. It was in much worse shape and the amenities were much more limited than described. The hotel's page amounts to fail advertising which is far below the Expedia standard. The man working the front desk cussed me out multiple times when I complained about the situation. Finally, he did cancel my two reservations. I hope Expedia will refund my money. The man working the front desk should be fired immediately and this hotel should be removed from Expedia.
Stayed 1 night in Dec 2023
Response from Econolodge on 9 Jan 2024
Thanks for your feedback

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
The bathroom tub was old and dirty, the matt was loose at back and very stained
Stayed 1 night in Dec 2023
Response from Econolodge on 30 Dec 2023
Dear Richard,Thanks for your feedback

8/10 Good

santiago, Pasco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great job, even if not breakfast served.
Stayed 1 night in Dec 2023
Response from Econolodge on 1 Jan 2024
Dear Santiago,Thanks for your feedback

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to split up my 14 hour drive. Unfortunately, there was some drunk or stoned dude in the parking lot causing an argument with one of the other patrons, so it was difficult to stay asleep. It’s not a fault of the motel, just one of the negatives of staying in a motel. Hopefully your stay doesn’t have an idiot roaming around the parking lot mumbling at the top of their voice.
Stayed 1 night in Dec 2023
Response from Econolodge on 27 Dec 2023
Dear Juan,Thanks for your feedback

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
Check Room First
Check your assigned room first. The following did not work in the room I was assigned: the light switch by the entrance door did not turn on any light; the towel rack by the sink was broken off and laying on the safe (see pictures); the clock radio by the bed was not plugged in; the toilet leaked water from the tank; the bathtub faucet dripped water; and the bathtub drain was not clean. I strongly suggest you check the condition of room you are being offered before you check in, so maybe you will eventually get one that is properly set up for customers.
Stayed 1 night in Dec 2023
Response from Econolodge on 14 Dec 2023
Thanks for your feedback

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms, very friendly staff. No longer serving any kind of breakfast during winter. It’s low season so not an issue.
Response from Econolodge on 28 Nov 2023
Dear Akhil,Thanks for your feedback

10/10 Excellent

Tessa

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Econolodge on 10 Nov 2023
Thanks for your feedback

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hunt
Owner was awesome bent over backwards to make my stay great
Stayed 1 night in Oct 2023
Response from Econolodge on 4 Nov 2023
Dear Mark,Thanks for your feedback and kind words.We do appreciate.

8/10 Good

Karyl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Econolodge on 28 Oct 2023
Dear Karyl,Thanks for your feedback

6/10 Okay

Violet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The tub was stained and did not drain well.
Stayed 2 nights in Oct 2023
Response from Econolodge on 31 Oct 2023
Dear Violet,Thanks for your feedback

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Econolodge on 23 Oct 2023
Dear Shelby,Thanks for your feedback

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Econolodge on 21 Oct 2023
Dear Sherry,Thanks for your feedback

8/10 Good

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
AM office staff was extremely friendly
Stayed 1 night in Oct 2023
Response from Econolodge on 22 Oct 2023
Dear Diane,Thanks for your feedback and kind words

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Econolodge on 18 Oct 2023
Dear Maricar,Thanks for your feedback

4/10 Poor

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Econolodge on 17 Oct 2023
Dear Craig,Thanks for your feedack

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Econolodge on 17 Oct 2023
Dear Mary,Thanks for your feedback