Costa Serena Holidays

The hotel is very charming. The dining area is lovely. Breakfast was good-meats, cheeses, yogurt, fruit, pastries. The pool was nice. The rooms definitely leave something to be desired. They are very plain & just a room w a bed & tv & dresser. Nothing fancy but fine. The ac works nicely. And the bathroom is small but seemed recently updated. Plenty of parking. About a 10 min walk to beach with a couple of restaurants there. Paid parking at the beach that takes card. Overall we liked it and would stay again.

Clean place, well located - a 5 mins walk to the Center. Besides 2 supermarkets. A small. Hot practical gym.

I had ordered a room in the hotel with at least Wifi. They ran out of rooms and tried to save the situation by offering us a cottage. The cottage had a terrible bad smell and there was no internet (Wifi) connection. Breakfast was terrible, instant coffee, only croissants, no proper bread and only one cheese and ham. Because they had overbooked we had to explain why we were at the breakfast, for cottage users there is no breakfast. But we payed for it, so after some discussion we could stay, but it's embarrassing.

Great

We had a warm welcome and the hotel looked fantastic. During our stay the staff were most helpful with directions, reservations and advice on ferry booking etc. Our room was nice, really clean and well maintained. However, we felt unable to use the pool and the sunbeds because after sitting by the pool on the first day we were unable to sit and enjoy as other residents with large groups of children were so noisy and screaming. I appreciate children make noise when they play but we came for peace and quiet and this was not the place for that. The hotel had a lovely restaurant, good breakfast and great service.