"Clean, great location and friendly staff."

"Our stay was comfortable. We had a full itinerary so we didn’t spend a lot of time in the room. The rooms are small and windowless but if you only need it to shower and sleep like us, it’s a great deal. It was conveniently located and what we needed for our trip to London. Tons of restaurants and ..."

"Good large famous hotel just next to the Tower Bridge. I booked the room for bridge viewing from the room and I was happy for that. Only problem was room heating system. It was not working."

"Location is fine by the river."

"There was nothing mentioned in the literature about not having any kind of a view from most of the rooms in this hotel. That was rather disappointing due to the fantastic location of this hotel."

"Th hotel is perfect if you are flying with BA as it's connected to terminal 5. They also have some great deals for upgraded rooms and dinner with wine in the restaurant that you choose."