Austin Hotel Guide - Countryside Place Shopping Mall hotels in Austin, United States of America.

"Great staff"

"The only thing I didn’t like was that there was a roach in the room…. 😭😭😭 and there was not an iron in my room and the only staff member there couldn’t help me because he didn’t have keys to the room where they keep irons. But the staff member was super nice."

"They should put sufficient towels … we were 4 guests and there was barely enough for 3 guests. We tried to be courteous and take the trash out and when asked for a trash bags the lady handed us the trash bags instead of putting them "

"Very poor service"

"We have traveled and stayed at over 100 hotels This was by far the worst experience we have ever had. The person behind the counter was beyond rude and very condescending. We had a reservation set through Hotels.com and he told us that he ran our card before we got there and it didn’t go through so he canceled our room and told us all the rooms were sold out. We were traveling with my brother and his wife and we had to scramble to find another hotel late at night. We chose pay at the property and he denied us stay at the hotel. Terrible is not a strong enough word. "

"This place is very cute and cozy! Love the backyard (was not completely closed in) games, lighting, and had everything we needed. Kitchen well stocked and comfy beds and couch. Pets comfy too. Parking in front was an issue if we returned after 5. One of the cutest and comfy places we have stayed. "

"We enjoyed our stay"

"Nice hotel. We got two rooms. One was good, one was dirty and didn’t look like it had been cleaned by housekeeping from the last person. They made it right and got us a new room. Plenty of space. My only advice is ask for the parking lot side because the highways in the back of the building are VERY noisy all night"

"Nice"