Ota Hotel Guide - Covenant University hotels in Ota, Nigeria.

"the hotel was not available in Ilesa and I paid online with my card. Pls IBIS should not allow scammers to use there name with fake addresses again. I wasted 2hrs searching for the hotel before it was confirmed that the hotel does not exist in ilesa"

"It was two terrible days for me and my family, what I saw in the Internet is not what I meet over, it Looks like the place has been aboundoned for some time, it was dirty,the bathroom and Toilet was unclean, in the night my daughter couldn‘t sleep because of the music noises from the bar. The Manager is not always there, but the two girls at the recieption tried there best to help us. I think the management needs to do more."

"The room was in good condition however I didn’t like their policy dealing with one towel and Internet was very slow. And when you ordered food, it took a long time to come."

"The staff are very kind and friendly "

"They didn’t honor my reservation took my money "

"Expedia first of all you are yet to refund my money money for hotel despite the hotel confirming to you that i didnt lodge there. As for the receptionist their reception was appauling to say the least. On arrival all they told me despite showing evidence of payment was that they are fully booked and they dont know Expedia."

"This was one of the worst hotel experiences my family and I have ever had. Despite having a fully confirmed Expedia booking for 9 nights, my wife, two children, and I were denied check-in on arrival. We travelled all the way from London to Lagos, only to be told at the hotel that the apartment was already occupied and that no room or alternative accommodation was available. This was extremely distressing, especially with young children after a long international journey. The hotel showed poor...

"The staff were very unfriendly. They tried to put us in a very small room with a bunk bed when we had booked a double bedroom. The beds were never made, no soap. No replacement towels. No bins in the room."

"The main thing is that the compound was tidy. Service and facilities were underwhelming and disappointing. No hot wster in the shower. No fridge in rooms. Inadequare staffing."