Ota Hotel Guide - Covenant University hotels in Ota, Nigeria.

"Excellent customer service"

"Had a wonderful time at this hotel the staff were very polite and the hospitality was amazing. Would definitely recommend anyone from USA to go there."

"Nice ambience, good room and food. Fast and free wifi for guests. Nice and enjoyable stay."

"Amazing stay & good views from the rooms and rooftop bar"

"The stay at the hotel was great. The hotel staff was very helpful, e.g.in organising a taxi, etc., and friendly. The restaurant was excellent a complimentary breakfast was also served. I highly recommend this hotel."

"Good and nice service attendance....................."

"good..."

"My experience was exceptional "

"Very nice and good people "

"My stay at De Lords Resort was very disappointing. Despite having already booked and paid through Expedia, the hotel did not acknowledge my reservation and insisted I pay again in Nigerian Naira before I could get a room. The room was not clean, the bedsheets appeared stained, the toilet was poorly maintained, there was water leaking from the air conditioner, and the overall condition of the room was far below expectations. To make matters worse, after I paid, they attempted to change the room...

"Expedia first of all you are yet to refund my money money for hotel despite the hotel confirming to you that i didnt lodge there. As for the receptionist their reception was appauling to say the least. On arrival all they told me despite showing evidence of payment was that they are fully booked and they dont know Expedia."

"I booked a room at the hotel but they wouldn't check me in because they claimed to have never used Expedia. "

"Overall bad experience, when we checked in the toilet was flooded and after I reported it nothing was done by the staff. We also checked in with no running water or electricity, and when it rained the whole room was leaking, water on the bed from the roof and all over the window seals. Booking came with breakfast but for a 3 day stay, they only offered it for 1 day. The hotel is also undermaintained and overall a sad place to be. Terrible place, stay away."

"The main thing is that the compound was tidy. Service and facilities were underwhelming and disappointing. No hot wster in the shower. No fridge in rooms. Inadequare staffing."

"This was one of the worst hotel experiences my family and I have ever had. Despite having a fully confirmed Expedia booking for 9 nights, my wife, two children, and I were denied check-in on arrival. We travelled all the way from London to Lagos, only to be told at the hotel that the apartment was already occupied and that no room or alternative accommodation was available. This was extremely distressing, especially with young children after a long international journey. The hotel showed poor...