Lake Crackenback Resort & Spa offers tranquility with stunning lake views. Enjoy a continental breakfast and coffee shop before mountain biking or golfing. Guests love the relaxing spa, indoor pool, and yoga classes at the gym.
Located in Crackenback, Oaks Lake Crackenback Resort is in the mountains and on a river. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Kosciuszko National Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Visit our Crackenback travel guide
This smoke-free aparthotel features a full-service spa, a golf course and an indoor pool. Self parking is free. Other amenities include a restaurant, a fitness centre and outdoor tennis courts. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and a TV with cable channels. A hairdryer, a shower and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Oaks Lake Crackenback Resort offers 94 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is open daily.
Limited number of on-site self parking spaces per unit
Family friendly
Playground
Restaurants on site
Perrotta's Italian
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Hob
Microwave
Toaster
Dining
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 per person
A restaurant
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Fireplace in lobby
Entertainment
30-inch TV with cable channels
Outdoor areas
Barbecue grill
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
2 meeting rooms
24-hour business centre
Conference centre
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Guidebooks
Iron/ironing board
Limited housekeeping
Local maps
Phone
Tour and ticket assistance
Wedding services
Location highlights
In a national park
In the mountains
Near the boardwalk/promenade
On a lake
On a river
Things to do
18-hole golf course
3 outdoor tennis courts
Archery
Basketball
Bicycle rentals
Ecotours
Fishing
Gym
Hiking/biking trails
Kayaking
Mountain biking
Rowing/canoeing
Segway rentals/tours
Ski equipment rentals
Volleyball
Yoga classes
Hiking/biking trails nearby
Horseback riding nearby
Mountain climbing nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
94 units
Bicycle rentals
Ecotours
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 50.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately AUD 10 per person
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback
Frequently asked questions
Does Oaks Lake Crackenback Resort have a pool?
Yes, this property has an indoor pool.
Is Oaks Lake Crackenback Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Oaks Lake Crackenback Resort?
Self-parking is free at this property.
What time is check-in at Oaks Lake Crackenback Resort?
Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Lake Crackenback Resort?
Checkout is at 10 AM.
Where is Oaks Lake Crackenback Resort located?
Situated on a river, this luxury aparthotel is within a 15-minute walk of Lake Crackenback and Kosciuszko National Park. Kosciuszko National Park is 0.8 mi (1.3 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Lake Crackenback Resort Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
8.8
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 71 out of 109 reviews
10 - Excellent
71
Rating 8 - Good. 30 out of 109 reviews
8 - Good
30
Rating 6 - Okay. 6 out of 109 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 109 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 109 reviews
2 - Terrible
1
Reviews
8/10 Good
Matthew
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with plenty of activities
Matthew
Stayed 5 nights in Dec 2025
8/10 Good
Michael
8 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception staff were excellent and provided perfect information on local swimming holes.
We stayed in 61B. Nice room in amongst nature, but be prepared for your very early morning alarm clock of the deer bellowing in the surround bushland.
Michael
Stayed 3 nights in Jan 2026
10/10 Excellent
Sally
28 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. Amazing room, very clean with a beautiful mountain view and very comfortable bed. The grounds are amazing too and all the staff very friendly and helpful.
The property is the best there is around in that area and only a 15min drive to Thredbo. Great for families and has so many amenities for all whether you have small children, teenage children or a getaway for 2 there is something at the resort for everyone. Whether your a skier or a bush walker this is the place for you.
Martina
Stayed 2 nights in Sep 2025
10/10 Excellent
Sarah
17 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful time at Oaks Crackenback, our chalet was very nice, view was great. Kitchen was well equipped, lots of space and overall very comfy. 8 year old son enjoyed the golf, archery and pool.
Sarah
Stayed 3 nights in Sep 2025
10/10 Excellent
James
9 Mar 2024
Liked: Cleanliness, room comfort, communication
Fantastic stay
Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
it was very nice relaxing and quiet. the facilities at the resort was really nice. reception was very friendly and helpful.
however, the water heater and water pressure in the studio toilet was lukewarm and low pressure. we did not stay long enough to request fixes with reception.
Hui Yan Nicole
Stayed 2 nights in Jun 2025
10/10 Excellent
Tiz
11 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent. Location perfect
We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Tiz
Stayed 4 nights in Apr 2024
10/10 Excellent
Alison
20 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful place to relax by the mountains and great facilities
Alison
Stayed 2 nights in Sep 2025
10/10 Excellent
Tania
1 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it! In fact loved so much we are going to stay here every time we go skiing.
The area is absolutely beautiful and accommodation great.
Tania
Stayed 3 nights in Aug 2025
10/10 Excellent
Chris
22 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Disappointed with lack of free wifi. Not available in studio apartment and only working in cafe, so not before 10 am and not after it had closed. Was offered an hour for $10!
No air conditioning and was quite hot during the afternoon.
Deborah
8/10 Good
Michaela
9 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Schönes Resort, 20 km entfernt von den Hauptorten, gut ausgestattetes Studio
Michaela
Stayed 2 nights in Feb 2024
6/10 Okay
Jonathan
20 Feb 2022
For the money that we paid for the accommodations it’s nothing special
Jonathan
Stayed 4 nights in Feb 2022
10/10 Excellent
John
19 Nov 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
John
Stayed 2 nights in Nov 2021
10/10 Excellent
Verified traveller
10 Jun 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Verified traveller
Stayed 2 nights in Jun 2021
10/10 Excellent
Verified traveller
4 May 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Relaxing, scenic, fresh, peaceful, quiet,
Verified traveller
Stayed 4 nights in Apr 2021
10/10 Excellent
Darlene
27 Apr 2021
Liked: Cleanliness, room comfort, communication
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Darlene
Stayed 2 nights in Apr 2021
8/10 Good
Kathryn
27 Mar 2021
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Kathryn
Stayed 3 nights in Mar 2021
6/10 Okay
Verified traveller
4 Mar 2021
Disliked: Amenities, communication
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Verified traveller
Stayed 3 nights in Feb 2021
8/10 Good
Verified traveller
3 Mar 2020
Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Great studio. Had full kitchen facilities if not small.
Was clean and well designed.
Verified traveller
Stayed 3 nights in Nov 2019
8/10 Good
Verified traveller
6 Nov 2019
Liked: Cleanliness
This is a managed development of owner occupied homes
Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation