The Blue Mountains Hotel Guide - Craigleith Heritage Depot hotels in The Blue Mountains, Canada.

"The room was in great need of a complete renovation. The one bed had broken bed frame or mattress- had a significant lean. The bathroom was gross. Mold and hair on the floor. Dirty cloth left in the shower. Leaky pipes under open sink, brown stain on floor. No vent in the bathroom. Stayed 2 nights. Second day requested a new coffee maker as one in room was not working. Also asked for carpet to be vacuumed (we had a ground level room and had been using the patio) because there was sand tracked in from the patio. Requested patio be swept and garbage (that was already there) be picked up - cigarette butts,paper coffee cups,lids,2beer cans and a pet poo bag. Front desk told us, absolutely. The housekeeper does a daily refresh. Well…it was not enough. Beds could have been made nicer, patio not swept, garbage still around patio, carpet not vacuumed, dirty towels still in the shower on the floor, hand towel not changed, bathroom garbage not changed. But we did get a working coffee maker It was great that this hotel had an indoor pool and outdoor hot tubs- but they need a HUGE remodel. The pool deck is very worn,pool had a bathtub ring around the edge, broken and missing tiles on pool edge,a poo smell ?? While in the pool. Hot tub needs a super clean and new wood along edge. Definitely needed a soapy shower as there was a sticky slimy feel left on skin. Outdoor hot tubs - need a net to scoop out the flies that go in. Garbage and beer cans clearly visible around tubs in low bushes."

"Great for everything! "

"The hot tub was nice but crowded"

"Placed suited our needs. The unit we were assigned is definitely due for some upgrading. I know some units were staged and updated within the complex, the place we had needs some money reinvested into it. "

"Very cozy cute place. Check in was simple and host was amazing always available for questions or help, friendly. overall would recommend staying here on your next trip. "

"Great location for our stay. We were in the area watching the world cup race and appreciated comfortable and nearby lodging. "

"Everything was fantastic. The location, wonderful restaurant in the clubhouse, the mountain and lake views are amazing, the best stay i have had in many many years! "

"Dishwasher leaked until I fixed it. "

"Our stay was lovely. We had to cut our trip a day short due to the incoming snow storm but other than that it wasn’t bad.Only cons we had were the fact that the unit was quite dirty/broken. The main level bed was terrible to sleep on and the pillows were like bricks. The outlet beside the tv (on the left hand side when sitting on the couch) wasn’t finished which posed a rather large risk to my toddler and infant. Both bath tubs were broken, meaning the sides moved. One even had a giant hole in it from where it should’ve connected to the wall. Overall the place could use some major TLC but the host himself was lovely to deal with. "