Banchory Hotel Guide - Crathes Castle and Gardens hotels in Banchory, United Kingdom.

"From the moment we arrived, we were warmly welcomed by the reception team and the head of housekeeping. The hotel was beautifully decorated for Christmas, creating a festive and inviting atmosphere. Our room was spotless, and the ice and ice bucket were delivered promptly. We enjoyed the vibrant ambience in the bar before heading to our dinner reservation. The food for three of us was excellent, though one dish fell slightly short of expectations. We shared constructive feedback, which was swiftly addressed by the chef to our satisfaction. Breakfast the next morning was equally impressive, with a fully cooked option that was delicious and well-presented. The staff in both the restaurant and bar were attentive and welcoming throughout our stay. Customer service is clearly a top priority at this hotel, and it truly shows. We will definitely be back."

"Beautiful hotel, great staff nothing is too much trouble, good location, nice restaurant. "

"Checked in online. (name address, email etc) Just picked up room keys at Reception and that's it. First time checking in online 'easypeasy). "

"The room was very clean, bed very comfortable. We arrived late due to the snow delaying us with blocked roads, and detours. The restaurant had closed, but they opened it up for us. The fish and chips were great. Great full Scottish breakfast set us up for the day. I would definitely recommend the hotel and would stay again if up that way. The staff are very friendly and could not do enough to help. "

"Beautiful building in a lovely location just outside of Aberdeen. Lovely and clean, staff very friendly. Fridge in the room with bottles of water which is always good Slightly disappointed with the evening meal as the menu said 'hand cut chips' but they were just oven chips out of a bag. That said, I will definitely stay again "

"Lovely welcome at reception, very helpful. My wake up call also worked which isn’t always the case. Great breakfast! Comfy beds, clean and tidy room. Very cozy and warm. "

"Friendly staff from beginning to end. Cosy, comfortable room, and great breakfast."

"Ok"

"The hotel is beautiful. The dinner (fajitas) was yummy. The staff were lovely and polite. The poll was rather noisy as ut has kids classes, but it wasnt crowded. I srill relaxed. "