Crato Holidays

It was clean in a safe neighborhood and so close to the metro tourist buses

Excellent reception staff

A beautiful boutique hotel with amazingly friendly and helpful staff. We were given an upgrade to a room with a conference/dining area and a large lanai! It was walking distance to everything! There's a free snack/candy station in the lobby. The breakfast buffet was substantial! Gluten free options were clearly marked and available! I cannot say enough about the staff. Adrianna checked us in and we were provided a nice glass of wine. Charming, clean and updated yet keeping that classic feel. The shower was phenomenal! Would book this hotel if ever I return to Lisbon! The only downside was our last night there was a lot of noise on the street like people were dropping a truck load of dishes or tiles and a lot of commotion. This didn't happen the first night, so it could have been a one off. This hotel will not disappoint!!!

The best hotel of our entire Portuguese trip! Great location in Alfama, the hotel is super clean, modern, aesthetic with cool tech design tweaks. Walkable to everything. Staff os friendly and polite.

From the minute I arrived, I was made to feel very welcome. The pretty, tiled entrance was a cool haven from the heat. I booked a superior room with a balcony which was spacious, clean and a bit of a treat for solo travelling me. The decor of the room was modern and comfortable - very comfy bed, too - plenty of storage. A good sized shower room, clean towels everyday. Breakfast was a nice, fresh buffet - with the option of cooked eggs if you want. A good selection of cold cuts, bread, cheese, fruit, juice, hot drinks.... Everything is immaculate in the little dining room. All staff that I met were delightful - friendly, chatty, caring and happy to help with recommendations. A nice touch was the communal mini bar - a cold beer after 8-10 hours walking and exploring was always going to hit the mark! I loved my time at 1869 - as a solo female traveller it is crucial to have a safe place to return to and rest each evening. And the final thing to comment on is the proximity to cafés, restaurants, high end shops, gardens and some truly beautiful residential roads.