Croix Chapeau Hotels

"Great location. Parking was easy in the Vieux Port Ouest car park. Reception area and breakfast room very well decorated. Front office staff were very good before arrival with communication, and offered a welcome to us. Rooms were ready before the 3pm check in time. However, found the hotel staff generally indifferent especially the breakfast staff who weren’t welcoming and spent much of the time chatting in low tones to each other. Rooms were ok; mind the shower trays as they are VERY slippery! One of the rooms (216) only had a bath and no shower. We had advised we’d be travelling with our pet, and our room had been left with a dog bed and water bowls. The breakfast room welcomes dogs. Generally the hotel was ok, but I would look for another property if we came back to La Rochelle."

"Very nice hotel near the centre. "

"Room was nice and clean, balcony was over looking the pool and had the sun in the morning As there was 2 of us could have done with 2.of each of the complimentary soft drinks We didnt have food or drink at the hotel"

"Nous y sommes revenus après un séjour l'année dernière. Meme accueil, mêmes service que nous avions appréciés "

"Staff was very helpful friendly. Breakfast was good. We used the pool often."

"Hotel was very tidy, the rooms were clean, and a short walk into town"

"Clean, modern hotel, easy parking, friendly and helpful staff, good price, dog friendly"

"Check in was a bit of a mare as we had to ring the hotel to get bollards lowered to get car in. Worked out well in the end. Lovely location and nice staff"

"Bedroom layout. Including a sofa meant bed was too close to bathroom doors. Having a separate toilet, means you have to walk round to wash hands. Bath very slippery. Access & egress could be dangerous for the less agile. No continental breakfast is worth 19Euro. On the positive, the room had a coffee machine and kettle. Parking is excellent and the hotel location spot on. Reception staff are very friendly but restaurant staff either don't like the English or are over worked."