Crompond Holidays

Pros: Nice hotel and the room was sizable for NY which is one of the reasons we picked this hotel. Cons: gnat like flies, mostly in the bathroom but a few in the room area. No killing them off, because more just show up. The hotel says they are working on the problem. Hopefully will be fixed soon

Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal.

Great location. Nice clean boutique hotel with friendly staff. Bed is comfortable. Duvet cover on comforter! Not a comforter wrapped in sheets that come off while you’re sleeping like most hotels. This is a nice touch.

Very nice staff! Spacious room, well attended. Great location in NYC!

Loved our stay! Clean and comfortable rooms. The bedding, towels, and robes were high quality. Staff was so friendly and helpful. Perfect/convenient location for us. Enjoyed the hotel bar and restaurant. We’ll definitely stay here again.