Croton Falls Holidays

The hotel is not bad and is in a good location. Our room was clean, the bathtub had rust on it, though. Also, the toilet paper is cheaper than toilet paper in public bathrooms. One of the things that disappointed us the most is that the pictures of the rooftop area are misleading and outdated. The rooftop does not look like what they’re making it look like in the pictures. It’s under construction and covered now.

Habitación grande y cómoda para 4 personas. El staff súper amables y atentos hablan español. Desayuno buffet variado y el fashion bar sirve comida para todos los gustos. También tiene una cafetería que hacen cafés, batidas, ensaladas, sándwiches y helado. Súper céntrico para ir a Times Square a solo 2 min caminando. Súper recomendado

Excellent location. Clean room. Bar is closed, but multiple restaurants are next door and within walking distance. I’d stay again.

First, this is a great location, and the staff was extremely friendly and helpful. Room was clean and served it's purpose. My only issue was they didn't have the suite we reserved available on our first night at check-in. The staff was very apologetic and offered to give us a different room for the first night and then move to our reserved room the second day for the remainder of our stay. The issue with this was that while I was traveling with a good friend, we were not the share-a-bed kind of friends, and the room they offered us for the first night had only one queen bed with no options for a rollaway. Our suite we had reserved had a separate bedroom and a pullout in the living room, which was perfect for us. We ended up staying in the alternative room the first night, and there was a recliner which I managed to utilize for sleeping. Once we got our reserved room it was a great stay! My only issue is that they offered me a $200 credit for that first night, but I never saw that credit materialize when I balanced the amount afterward. I just don't have the energy to try and bicker for that credit at this point, but clearly while the staff was super helpful and apologetic, something got missed between the promise and the actual execution. I would stay there again, but I would call ahead to confirm multiple times to make sure the room I have is what I'm getting when I arrive.

Excellent location in midtown in order to travel north or south of the manhattan. The rooms were large and comfortable, but the lighting in the room was very dim. We sent a note to the manager but there was no response. The only thing that was not good was charging the resort fee which was about $50 a day for amenities that most people in the hotel do not use. Restaurant off the lobby for breakfast and dinner was convenient and the staff were very attentive. However the breakfast was expensive ( $14- $18 for omelette / eggs or yogurt ) and it had a limited menu. We ended up going to various places on Madison which was half the price - eg. Pret n manger. We would stay again.