Cruce de Arinaga Holidays

Excellent location, helpful staff, parking was very limited .

The room was spotlessly clean. The staff were friendly and professional. The location is perfect, and the food is good. Overall, the hotel is extremely clean and well maintained. We had a lovely stay.

This is an expensive option for a hotel with average rooms. Being kept waiting at reception on every occasion for €400 a night is also not great. The range of buffet food is exceptional and the staff are generally very pleasant and helpful. But the experience was somewhat spoiled by being thrown out of the room by the cleaner on the dot of checkout who despite not knocking and being asked to leave continued to empty bins and strip beds while we collected our things.

Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing