Crystal Lake Hotel Guide - Pet Friendly Hotels in Crystal Lake, Illinois

"It was great pool and hot tub was extremely nice"

"Everything was fantastic and the breakfast selections was plentiful"

"My first room the refrigerator didn't work. The staff was great and got me into a new room straight away. I then had a heavy water leak in the bathroom coming from the ceiling. I then found it was toilet water. The staff again took care of it, however this is too many issues for one stay. I can't justify the price I payed for such a trouble packed stay. I will be reconsidering staying at this location in the future."

"Room 216 was in need of some maintenance. AC unit wasn’t working properly, some kid used a blue pen to draw on the arms of the chair, and the water pressure wasn’t very good for the toilet or the shower. Otherwise staff was friendly and facility was decent"

"The showers were freezing cold and all staff said they know boilers don’t work but apparently had no intentions of fixing. Booked because of in door pool but guess what that was broken too and didn’t get to utilize the entire time because they had no intentions of fixing any time soon. "

"Always a pleasure! Thank you for great service."

"I didnt stay there as the elevator was not working. "

"Clean room, quiet, staff, breakfast"

"It’s a comfortable place but there was a big ball of hair(?) floating across the bathroom floor."