Waterford Hotel Guide - Crystal Mall hotels in Waterford, United States of America.

"Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. "

"I've stayed here twice now, so I feel that I can definitely give an enthusiastic positive review of this motel. I visit this area regularly, and I've stayed in at least 6 other hotels and motels nearby. This is the first one I've gone back to, because it checks all my boxes: Great Location (it's near the highway on/off ramp, it's close to a ton of different shopping, restaurants, and touristy sites, it's easy to enter and exit the parking lot), Well Maintained Property (the grounds were spotless, and staff was seen regularly cleaning up the guest areas), Extremely Clean (both rooms I stayed in were spotless and smelled fresh/clean without having a chemical scent), Friendly staff (friendly and attentive during check-in, and greeted me throughout both my stays, even asking if I needed anything), Safety (This, to me, is the most important element. Because I am sometimes a solo traveler, it's crucial to me that I feel safe in the place I'm sleeping. The parking lot is well-lit, and all locks on windows and doors were secure! Additionally, because this property is sort of stand-alone and not near other structures, it feels a little less likely to attract a wandering weirdo!) On a previous trip, I stayed in a room with two beds on the second floor, and on my most recent trip, I was in a room with one bed. Both rooms were spacious with lots of surface areas and spots to put my belongings. The mini fridge and microwave are also extremely handy to have! "

"Wouldn’t stay again. Hotel grounds were dirty. Pool "

"Smoking "

"The house was clean, and the kitchen and bathroom were recently updated."

"Eggs were horrible"

"Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!"

"The staff were friendly and helpful and the breakfast was good but overall this hotel is 10-15 years overdue for a renovation. The hotel smells bad, and though the room was fairly clean the rest of the hotel was not. The shower ran either cold or extremely hot and was difficult to adjust anywhere in between. The bath towels were thin and small and basically Walmart quality. The listing on Expedia was very misleading. After this experience we’re only booking with IHG or Choice directly and avoiding unknowns. "

"Everything was great, looking forward to our next stay! "