Cudjoe Key Hotel Guide - Hotels with Spa in Cudjoe Key, Summerland Key

"The breakfast was ok. I would have liked to see more of a variety. We had a pretty major issue in our room. It was promptly taken care of, but we were moved to another room because it was taking longer than originally thought. Great staff!!!! The restaurant was beyond bad. We were sat at a table and forgotten about for 30 minutes. After we found someone to take our order, we waited yet again for a long time before our food was brought. Rude service and eyerolls when we asked for silverware. The manager came over to apologize about the service stating she wasn’t aware why we were sat in a section with no server; we can ignore the fact that it was she who sat us. No offer to discount, just a half hearted “oh sorry”…. Thought we should give them another try, as everyone has bad days. Walked in and asked if we could order food at the bar, the rude waitress said “I don’t know, you have to ask them”. I walked out. Hire better servers and you’ll do a lot better. "

"Loved property, however there are 5 hyatts, which can cause transportation issues with Uber, Lyft, or taxis!!"

"Very late checkin and elevator not working..."

"Property is beautiful and staff is awesome concierge is very helpful "

"Breakfast was good and the shuttle service each day was exceptional."

"Really nice hotel while you’re in the keys!"

"Very impressed with this hotel! All of the rooms have a beautiful screened in porch, which was lovely for coffee in the morning and wine at night. We were a family of four with two kids and it was wonderful to have separate bedrooms and two bathroom bathrooms, plus a full kitchen to cook some meals. The master suite bathroom was huge with a two person shower.The pool was beautiful and they were plenty of lounge chairs. The bartender was super nice. The bar food was delicious. The beach views were beautiful. It was a short drive to Key West proper."