Richmond Hotel Guide - Cultural Arts Center Glen Allen hotels in Richmond, United States of America.

"The room was clean, but we were informed at check in that the power went out the day prior and the AC had not been fixed. There was no compensation provided and no free bottles of water to offset the temperature being above 76 in the room at all times. Also the bottles of soap were empty or close to empty in the shower. The parking lot was extremely dark and felt slightly unsafe. "

"Everything was great "

"The only issue we had was our room keys had to keep being reset. This was very inconvenient and seemed to be a common occurrence."

"It was fine, the staff was courteous. The rooms were just ok with lots lacking in comfort - sinks were clogged, shower made a weird squealing noise and beds/bedding were ok. Nothing terrible at all, just overall a mid grade hotel. The staff was quick to change our room when we discovered the pull out mattress was missing , despite being a very busy check in night. The lady in charge of breakfast was a delight though. "

"It’s was good place not the best parking "

"The hotel states that its smoke free but the 2nd floor smelled of smoke and weed. The bath towels smelled like smoke."

"Staff was amazing "

"Room was clean and had modern facilities. Staff is amazing very friendly and helpful especially Keon. Parking was lite up nicely. Woukd definitely recommend this hotel."

"Too many fire alarms. My 5 year old thought there would be a fire in the night."