Atlanta Hotel Guide - Cumberland Mall hotels in Atlanta, United States of America.

"The toilet and shower wasn’t working and when I noticed front desk staff I was told that there wasn’t any available rooms at the time, I asked to speak with a manager and was given a business card. We left the hotel and booked with another hotel for the remainder of our stay. When I reached out by email to the general manager I was told I wouldn’t be receiving a refund. Terrible Terrible Customer Service."

"Great location!! All of the staff were amazing!!"

"Close to the ballpark, comfortable room and friendly staff. Breakfast buffet could be better in selections and cleaner."

"Yes"

"We had a game and a concert to go to (Truist Park, Roxy) and we wanted something reasonable as far as location. We thought we could save a few dollars and just take a lift over the freeway which was pretty affordable however I might pay the extra money to be closer next time. The bathroom sink was so clogged that it had standing water every time we used it and it also had no cold water. It was lukewarm and hot. The room was not cleaned very well there was spray marks from a cleaning product but the mirrors were blurry and there was stuff on the headboard. I had to wipe everything down with wipes because I was so grossed out. It's an older property so you kind of expect some things to not be up to date however the fact that it wasn't clean on top of that was a little troubling. Next time we will stay a little closer to the Park area and save money on something else."

"Room was very clean, the staff was very friendly and helpful. The atmosphere of the hotel was very comforting. It is the perfect place to relax after a long day in Atlanta. "

"Everything was as expected except the free local shuttle that is no longer available"

"Staff were great and mall was close by."

"Staff was so friendly the room was so nice with so many amenities"