Cumberland Holidays

Dirty room. Musty smell. Staff in day are friendly. Overnight not the most pleasant. Wouldn’t stay here again.

I was so impressed with the cleanliness of this hotel. Having a very spacious room with comfortable beds. It also has an exceptionally, helpful and friendly staff. Our total stay here was a very enjoyable experience. 😊👍

It was a great stay for our family. The location couldn’t be anymore perfect! Near to a grocery store we kept our vacation within our budget with making our own meals. Within walking distance of all the main spots to check out. Everything was clean. Rooms are spacious. Will happily come again.

My partner and I spent 3 nights at The Arc hotel in a single queen size bedroom. The room was clean in all of the important places however, there were areas that it was clear are not cleaned as often. The chair for the desk, when pulled out to use, was dusty/dirty on the back rest area and when we opened the cabinet under the TV, the safe looked pretty gross/dirty. Other than that, the room is pretty outdated and things are worn which I felt gives the appearance of being dirty. The towel bars in the shower where they put the clean towels were all rusted underneath (some of the towels on our first night did have some small stains on them which grossed me out and we didn’t use). The whole bathroom is tiled white and the grout looks stained and door trim is beat up looking. We couldn’t figure out how to work the room telephone to call down to front desk. It was very