Holiday Homes in Cumnock

"Access to pool / spa only included from check in till check out - to use the pool after 11am checkout there is an additional £20 charge."

"Bar could maybe do with a few more draught beers Staff excellent and parking plentiful and safe "

"I’m afraid supper was very poor .The server handled the situation very well indeed . The window blind was broken & the water in the sink didn’t drain away properly- I suspect a slight blockage . "

"Really helpful staff and wonderful to have breakfast included as standard. Air con was faulty for the 2 nights of our stay with no windows that opened in the room which is why have rated down on this occasion."

"Nice stay. "

"Wonderful place"

"The hotel is well positioned and is a great base "

"Great restaurant and bar, clean abd tidy rooms"

"I visit this hotel often for solo breaks to de-stress and relax. As I spend a lot of time in the room itself, I opt for the family room as it is more spacious and situated better for more light and nicer outlook from the windows. The check in staff are lovely. One receptionist in particular who recognises me from previous visits is very friendly, she is extra helpful and chats with me if she is free to, answering any queries I have and making me feel at ease and welcome. I make good use of the gym and pool area, which is equipped with a sauna and steam room. Changing rooms and showers are adequate and you are provided with robe and slippers in the room which I use both while in, or walking to/from the spa area. I have never opted for any treatments, but these are available at extra costs. I do not find the gym and pool staff to be as friendly as the reception or house-keeping team. Sometimes I feel a little awkward and they are busy talking amongst themselves or do not go out their way to explain anything they would be helpful to know. I always have to ask about certain things. The hotel itself isn’t the most modern, although clean and comfortable and the bathrooms are up to date. I prefer this over modernised, minimalistic hotels. I feel more comfortable here as it has a real ‘classic hotel vibe’ which personally makes it more appealing than the modern style, busy hotels with small, barely decorated rooms and where staff are never seen. I really like it here. "