Hilton Hotels hotels in Cupar, Scotland

"Been going to Dundee Apex for many years, and it is a handy hotel for a night away for tired parents in need of time away from the chaos of balancing kids home and work. The main reason why we stay at this place is the swimming pool and sauna. We stayed in the middle of April but it was very busy - it was almost impossible to swim without bumping into people. This was after waiting for 30 min till the space became available, but it seems that a few people just ignored the queue and walked in (not that it was the staff’s fault but perhaps needs tighter management). The pool, the general look of the place suggests that it is perhaps time for a refurbishment and it is looking rather tired in places. The water was very white and cloudy and it was really had to see where I was going while swimming. As I sat in the sauna, I found it hard to bear the foul language from people who jumped the queue (from what I overheard they were members for the leisure facility). Every second word was a swear word. It wasn’t exactly a relaxing time that I hoped for. The bar seems under staffed and it was very hard to get someone to come and get an order for a very long time and as for settling the bill, I ended up walking into the restaurant area that was now being tidied up to get someone. The refreshment drink near the reception wasn’t replenished so nothing in the dispenser… it just felt like the management gave up trying. It is such a shame."

"The staff was very helpful and the rooms immaculate "

"Property is warm and staff were friendly. Had 1 meal at the hotel, was OK but nothing outstanding. Issues with all of the electric vehicle chargers need to be sorted out, number of vehicles could not charge due to chargers being out of use."

"Check In process was a hassle. Took a half an hour and 3 trips back to desk to figure out I'd been given an occupied room. Quite embarrassing. "

"Beginning to look a bit tired overall but excellent bar service."

"First impression was the hotel looked very nice and upmarket Gym pool facilities was really Food was absolutely terrible haddock for a starter was uneditable due to over fried and dripping of grease Piri chicken burger was good but was really spicy and the chip were horrible tasting The room was looked good but there was a smell of damp One of the beds was broken and the other side of the smelled of what I can only describe as bad feet I tried talking to the guy at reception but made out he couldn’t understand me Very poor experience Room 136"

"The main reason we booked was because of the airport shuttle. Upon our arrival on Friday with a Sunday departure, we were told it was not available that weekend. The hotel's write-up on Expedia should be much clearer to let travellers know they MUST book the shuttle 3 days in advance or it may be unavailable."

"Room was small but well equipped and had lovely extras like water, tea, coffee, biscuits. Room was a self check in so we never saw any staff. Room was serviced daily. Bed was extremely comfortable and location was good, not right in the heart of Edinburgh but a short taxi or bus ride away."

"It is a very new property, very clean and in tip top condition. Facilities to heat up and cook available in the room, as are toiletries in the bathroom. Towels lovely and fluffy. Cannot fault it and will definitely be back!"