Custer City Holidays

Nice hotel. Not too far out for what we wanted. Would recommend

The location is great in the Termini train station area. The hotel has good family rooms, perfect refrigerator, and free breakfast. The staff is great-good value for one night stay.

I highly recommend this hotel cuz it was nice and friendly staffs! And the room is clean and they upgraded us to suites room!

The shower for the size of the bathroom was too small. there was no shower niche and the stool in the shower was useless. Room service took way too long delivering extra blankets for the children.

Despite some of the other negative reviews we read about staff being rude and dismissive, we did not encounter any of that. From check in to check out, everyone was very kind and accommodating. Our room was clean with great views and housekeeping made sure we always had fresh towels and our trash was taken out every day. Beware however there are no microwaves so don’t plan on being able to eat leftovers (or make popcorn or mac n cheese if you have little kids lol). Cannot beat the location though, right in the middle of Times Square. My only complaint is there are 2 restaurants (technically three if you count the very fancy rotating one on the top of the hotel The View) but the other two (Broadway Lounge and Revel & Rye) have the exact same menu so not really two restaurants in my opinion. Food was very ok and not very much variety. Also very expensive but honestly it’s expensive everywhere around there. Overall a great place and I would stay again.