Outdoor pool, pool loungers

Reviews of Sanouva Danang Hotel

4 out of 5
Sanouva Danang Hotel
68 Phan Chau Trinh, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good stay
Stayed 1 night in Apr 2024

8/10 Good

Hamidreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel if the reception staff could be more helpful. Breakfast had a little variety, but the same little variety was delicious. It is worth the price you pay.
Stayed 2 nights in Apr 2024
Response from Sanouva Family on 30 Apr 2024
Dear Mr. Hamidreza, Thank you for taking time to rating us. While we are dedicating every single day to make experiences of the guest perfectly, your rating was things made us look back for a while. It is always our highest priority to us to ensure that your satisfaction is at the top of our agenda at all times.We look forward to welcoming you again at Sanouva Danang for your next trip to the city. Wish you all the best !

10/10 Excellent

Kiet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and the resident suit is excellent. Really recommended to give it a try
Stayed 2 nights in Apr 2024
Response from Sanouva Family on 22 Apr 2024
Dear Mr. Quang Kiet,Thank you very much for your kind words. Lovely to read that you had an amazing stay with us at Sanouva Danang Hotel. We do thank for recommending our Hotel to every one. It is much appreciated.All our team members look forward to welcoming you again very soon !

10/10 Excellent

Dejavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people were friendly and helpful everything could have wanted was close by and the surrounding dinning was great and generally the people in the area was very friendly
Stayed 8 nights in Mar 2024
Response from Sanouva Family on 22 Apr 2024
Dear Mr. Dejavon Paynter,Thank you so much for choosing Sanouva Danang Hotel and appreciate your taking time to post an excellent review on Expedia. It was amazing to read your review and passed it to all our staffs. Guest kind-hearted feedback like yours that is a real encouragement to us to offer our best service possible. It was an absolute pleasure to have you with us and more than happy to know that you will recommend our Hotel to every one. Once again, thank you so much and we looking forward to seeing you and your family, your friend on the soonest.

10/10 Excellent

Eunice

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful, beautiful, and luxurious property; staff is amazing and accommodating; delicious and varied breakfast. Unfortunately we did not make it to the afternoon tea. The only thing I did not like was that the shower is handheld. You have to lather up and wash your hair ... then use the shower to rinse off. It made it for a cumbersome shower experience. Tub is very high. You have to step on a box to get in the tub. A problem if you have children or mobility isssues. Otherwise, it was a super-fabulous stay.
Stayed 3 nights in Apr 2024
Response from Sanouva Family on 16 Apr 2024
Dear Ms. Eunice Parxot,First and foremost, thank you for taking your time to share with us your stay at Sanouva Danang Hotel. We are so flattered to hear that you have got a wonderful living memory.We would like to extend our sincerest apology for such an unexpected inconvenience the issue of our bathtub may have caused you. Thank you for your compliments about the outstanding service offered by our team, we really do appreciate when guests notice our dedication and We will be sure to thank them on your behalf.All our team members look forward to welcoming you again soon for more relaxing time with our afternoon tea !

10/10 Excellent

JAMES

Nice & quite
Stayed 1 night in Apr 2024
Response from Sanouva Family on 12 Apr 2024
Dear Mr. James Nguyen,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities
Upon arrival, we were warmly greeted with an effortless check-in process. The front desk staff were not only efficient but also eager to share helpful tips and recommendations for exploring the local area. We were also given room upgrades and other perks not to mention the staffs’ genuine interest in our experience that made us feel truly valued as guests.
Stayed 3 nights in Apr 2024
Response from Sanouva Family on 11 Apr 2024
Dear Mr. Beja Noel,It’s very honored to have you at Sanouva on your trip in Danang . Thank you very much for your kind words. Delighted to read that you loved our team members. We truly appreciate you taking the time to recommend.Sanouva Danang Hotel and look forward to welcoming you back soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the area where the hotel is located. There is a wonderful bakery across the street. Then around the corner there are a few great coffee shops. The staff was outstanding and very hospitable. I will definitely be back to stay!!
Stayed 16 nights in Mar 2024
Response from Sanouva Family on 5 Apr 2024
Dear Mr. Christopher Miller,Delighted to read that you and your group had a pleasant stay at Sanouva Danang Hotel and that you appreciated our staff and services. From our hearts to yours, sending you all the best! See you again very soon!

10/10 Excellent

Martin, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the breakfast was amazing.
Stayed 1 night in Apr 2024
Response from Sanouva Family on 5 Apr 2024
Dear Mr. Martin Ehleben,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review on Exepdia. We are so happy to know that you was so satisfied with our services of room & breakfast. Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best to you,

10/10 Excellent

Martin, Los Angeles

Stayed 2 nights in Apr 2024
Response from Sanouva Family on 24 Apr 2024
Dear Mr. Martin Ehleben,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you enjoy our service.We, all look forward to welcoming you back soon !

8/10 Good

alicia

Stayed 1 night in Mar 2024
Response from Sanouva Family on 22 Apr 2024
Dear Ms. Alicia Chan,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !

8/10 Good

Thao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its in the city, walkable to lot of dining options. Hotel is charming decoration
Stayed 3 nights in Mar 2024
Response from Sanouva Family on 1 Apr 2024
Dear Ms. Thao Le,Delighted to read that you and your family had a pleasant stay at Sanouva Danang Hotel.From our hearts to yours, sending you all the best! See all of you again very soon!

10/10 Excellent

Emmyline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it.
Stayed 2 nights in Mar 2024
Response from Sanouva Family on 30 Mar 2024
Dear Ms. Emmyline Tran,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you are happy with our service. We look forward to your return soon again. Wish you all the best.

10/10 Excellent

WAI PENG, WEST CHICAGO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and accommodations. I will definitely stay there again. Love their breakfast and afternoon tea selections.
Stayed 3 nights in Mar 2024
Response from Sanouva Family on 26 Mar 2024
Dear Ms. Lam Wai Peng,We do thank for choosing Sanouva on your trip in Danang. Your good feedback is much appreciated.We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience. Once again, the hotel appreciates your kind words and look forward to welcoming you back in future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff doesn't get much better
Response from Sanouva Family on 25 Mar 2024
Dear Mr. Robert Myring,Thank you very much for your kind words. Delighted to read that you loved our team members. We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon !

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Ms. Clarence Bosse,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you enjoy our service.We, all look forward to welcoming you back soon !

10/10 Excellent

Arwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanouva Hotel is a beautiful place with the kindest staff!!! There staff were amazing with amazing service and great knowledge about the area and all the sights!!!
Stayed 5 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Ms. Arwyn Lupi,Delighted to read that you had a pleasant stay at Sanouva Danang Hotel and that you appreciated our staff and services. From our hearts to yours, sending you all the best! See you again very soon!

10/10 Excellent

Maasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Ms. Maasa Sasaguri,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you enjoy our service.We, all look forward to welcoming you back soon !

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Mr. Thanh Ngoc,Thank you very much for your kind words. Delighted to read that you loved our team members. We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon !

10/10 Excellent

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 7 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Mr. Duy Tan,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !

10/10 Excellent

Shireen

Travelled with partner
Liked: Staff & service
The service was excellent. Jimmy especially took great care of us.
Stayed 5 nights in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Ms. Shireen Hirji,First and foremost, thank you for taking your time to share with us your wonderful experience with Sanouva Danang Hotel. We are so flattered to hear that you have got a wonderful living memory. Thank you for your compliments about the outstanding service offered by our team and Jimmy, we really do appreciate when guests notice our dedication and We will be sure to thank them on your behalf.From our hearts to yours, sending you all the best! See you again very soon!

10/10 Excellent

Linh, Lakeside

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very courteous and helpful. The rooms are very clean.
Stayed 1 night in Mar 2024
Response from Sanouva Family on 25 Mar 2024
Dear Mr. Xuan Linh,Thank you very much for your kind words. Delighted to read that you loved our team members. We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon.

10/10 Excellent

Diana, Mill Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very nice room
Stayed 1 night in Mar 2024
Response from Sanouva Family on 16 Mar 2024
Dear Ms. Diana Shelton,We are delighted to read from your review that you and your family had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have all of you as our beloved guests !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sanouva Family on 5 Apr 2024
Dear Mr. Michael Plumley,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and kind. The breakfast was wonderful. Both my husband I enjoyed the spa services very much.
Response from Sanouva Family on 14 Mar 2024
Dear Ms. Sherry Lee,Warmest greetings from Sanouva Danang Hotel !Thank you for choosing our hotel for your stay and leaving a fantastic review. We are delighted to read from your review that you and your husband Mr. Simon had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. At Sanouva Danang Hotel, we continuously strive to serve both of you better. Looking forward to meeting both of you again in the future!Best Wishes,

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024
Response from Sanouva Family on 12 Apr 2024
Dear Ms. Thanh Ngoc,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you are happy with our service. We look forward to your return soon again. Wish you all the best.

10/10 Excellent

Cindy, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Sanouva was very helpful and responsive. Received a room upgrade so had a dramatic view of DaNang and more space than anticipated. Received a voucher for the on-site spa which was great. The breakfast buffet was extensive and varied which made it easy despite being a vegetarian.
Stayed 5 nights in Feb 2024
Response from Vi on 9 Mar 2024
Dear Ms. Cindy,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Vi on 9 Mar 2024
Dear Ms. Linda,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Feb 2024
Response from Vi on 5 Mar 2024
Dear Ms. Thanh Tran,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were great, the room was clean. I would definitely stay here again if I come to Da Nang. 5 Dtar experience.Thanks Sanouva.
Stayed 6 nights in Feb 2024
Response from Sanouva Family on 28 Feb 2024
Dear Mr. Adrian Desmond Zainak Khong,Thank you very much for your kind words. Lovely to read that you had an amazing stay with us at Sanouva Danang Hotel. Delighted to read that you loved our team members. We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon !

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good therapist in the spa, good breakfast, nice area, perfect room, very nice people
Stayed 3 nights in Feb 2024
Response from Sanouva Family on 28 Feb 2024
Dear Mr. Amir Gabay,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review on Expedia. We are so happy to know that you was so satisfied with our services with spa, breakfast & especially our team members. Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best to you,

8/10 Good

ANGIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sanouva Family on 28 Feb 2024
Dear Ms. Angie Vuong,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were lovely, food was good and pool area is beautiful. This was a great, clean hotel. However I found it was not as close to markets, bars and restaurants as I would have liked to be. Took 20-30 min to walk to the busier parts of the city. Easy and cheap taxis around but we prefer walking. :)
Stayed 5 nights in Feb 2024
Response from Sanouva Family on 23 Feb 2024
Dear Ms. Kaitlyn Maree Godden,We are delighted to read from your review that you had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have you as our beloved guests !

8/10 Good

chuong

Stayed 4 nights in Feb 2024
Response from Sanouva Family on 21 Mar 2024
Dear Mr. Chuong Pham,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !

10/10 Excellent

hue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Professional, wonderful and nice place to stay during travel and transit.
Stayed 1 night in Feb 2024
Response from Sanouva Family on 21 Feb 2024
Dear Mr. Ngoc Hue,Thank you very much for your kind words. Lovely to read that you had an amazing stay with us at Sanouva Danang Hotel. Thank you also for choosing us to for your trip in Danang. All our team members look forward to welcoming you again soon for more relaxing time !

6/10 Okay

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sanouva Family on 21 Mar 2024
Dear Ms. Roselyn,We are incredibly grateful that you took the time out to share your feedback with Sanouva Danang Hotel. We would like to express our sincere apologies for any inconvenience this may have caused during your stay with us. We wish to have the detailed information about your desired stay so that we will try our best to serve you better for the next time.Our pleasure is to be at your service !

10/10 Excellent

Ngoc-Diem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, the location, the cleanliness of the hotel. The lobby, the room, and the dining area look elegant! Love that we can set the temp of the room to our liking. From the beginning to the end of our stay, the staffs had been amazing. The varieties of choices for breakfast were wonderful and the staffs here were always pleasant and provided excellent services. Would definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Sanouva Family on 9 Feb 2024
Dear Ms. Ngoc Diem Nguyen,Warmest greetings from Sanouva Danang Hotel !We are incredibly grateful that you took the time out to share your feedback with Sanouva Danang Hotel. Customer satisfaction is our top priority, and we are thrilled that you loved our decoration, enjoyed your breakfast in our hotel and appreciated our staff and services – it means the world to our entire team !We look forward to serving you again soon!

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will be back
Stayed 8 nights in Jan 2024
Response from Sanouva Family on 5 Feb 2024
Dear Mr. Tran Vu Thanh,Delighted to read that you and your family had a pleasant stay at Sanouva Danang Hotel.From our hearts to yours, sending your family all the best! See your family again very soon!

10/10 Excellent

marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the staff were very accomodating and thoughtful. they will please u all the way. there is nothing to complain about. we walked from the hotel to the dragon bridge, to danang cathedral and to places to eat for lunch and dinner since breakfast is included in the hotel which is awesome. the afternoon tea is like snack time too. oh i will definitely go back.
Stayed 3 nights in Jan 2024
Response from Sanouva Family on 1 Feb 2024
Dear Ms. Marlene Liggayu,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review on Expedia. We are so happy to know that you and Mr. Jose was so satisfied with our services. Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best to both of you,

10/10 Excellent

rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Would definitely stay here again.
Stayed 8 nights in Jan 2024
Response from Sanouva Family on 31 Jan 2024
Dear Ms. Rebekah Seitz,Delighted to read that you had a pleasant stay at Sanouva Danang Hotel and that you appreciated our staff and services. From our hearts to yours, sending you all the best! See you again very soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sanouva Family on 31 Jan 2024
Dear Ms. Cheryl Wassel,We are delighted to read from your review that you had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have you as our beloved guests !

10/10 Excellent

Minako

Stayed 3 nights in Jan 2024
Response from Sanouva Family on 25 Mar 2024
Dear Ms. Minako Mcmahon,We are delighted to read from your review that you had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have you as our beloved guests !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフがとても親切な対応で、部屋も綺麗に清掃されて快適に過ごせました。無料のアフタヌーンティーも美味しかった。
Stayed 1 night in Jan 2024
Response from Sanouva Family on 27 Jan 2024
Dear our beloved Guest,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. We are so happy to know that you was so satisfied with our services .Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best for you,

6/10 Okay

Norlee

Liked: Staff & service
Stayed 6 nights in Jan 2024
Response from Sanouva Family on 22 Jan 2024
Dear Ms. Norlee Quinto, We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you and Mr. Kevin Reese Moore as our valued guest and we do wish to welcome you back very soon !

8/10 Good

Yeow Nie

Stayed 1 night in Jan 2024
Response from Sanouva Family on 23 Jan 2024
Dear Ms. Lim Yeow Nie,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !

10/10 Excellent

HYEON A

Stayed 2 nights in Jan 2024
Response from Sanouva Family on 22 Jan 2024
Dear Ms. Park Hyeon A,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you and Ms. Park Youngjin enjoy our service.We, all look forward to welcoming both of you back soon !

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are a highlight to this property. Concierge was talkative and friendly. Receptionist was detailed and helpful. Breakfast was amazing! It was clear the head chef who prepared the breakfast paid attention to detail on plating, texture of foods, and taste. Big fan of the breakfast!
Stayed 1 night in Jan 2024
Response from Sanouva Family on 22 Jan 2024
Dear Ms. Laurie Lin,Warmest greetings from Sanouva Danang Hotel !Thank you for choosing our hotel for your stay and leaving a fantastic review. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent breakfast. At Sanouva Danang Hotel, we continuously strive to serve you better. Looking forward to meeting you again in the future!Best Wishes,

10/10 Excellent

Helen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stayed at Sanouva Da Nang Hotel. I went to the hotel and booked my room through expedia on my phone on the same day and the receptionist received my booking in a few minutes. Since I’m a VIP Expedia member, I was offered an upgrade in my room or late check out at no additional charge. Lua and other staffs are helpful and courtous. The property was clean and quiet. Breakfast buffet was good. I would recommend this hotel.
Response from Sanouva Family on 22 Jan 2024
Dear Ms. Helen Nguyen,First and foremost, thank you for taking your time to share with us your wonderful experience with Sanouva Danang Hotel. We are so flattered to hear that you have got a wonderful living memory. Thank you for your compliments about the outstanding service offered by our team and Ms. Lua, we really do appreciate when guests notice our dedication and We will be sure to thank them on your behalf.We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon !

10/10 Excellent

Dung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sanouva Family on 13 Jan 2024
Chào chị Phương Dung,Cảm ơn chị đã chọn Sanouva cho chuyến đi lần này tại Đà Nẵng. Sanouva rất vui khi biết được chị đã có một kì nghỉ như ý muốn.Hẹn sớm gặp lại chị nhé !

8/10 Good

E.S.M.

Stayed 5 nights in Jan 2024
Response from Sanouva Family on 13 Jan 2024
Dear Ms. Erica Slot,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !