- Disliked: Cleanliness, staff & service, amenities
This was, without a doubt, the loudest hotel I’ve ever been at. It’s literally right next to the freeway with zero sound wall. it was 100° outside the next day, and my ride I was a little late to pick me up. I called the front desk to ask if I could check out at noon instead of 11 and they said 1130 is the latest they could do. I informed that my ride would not be there till 1230, but they said they charge for any longer than 11:30. I’ve asked for extensions numerous times, and I am aware that the housekeepers need time to do the work, but making someone stand outside in 100° heat for an hour because of your lame policy as just that. Lame. Hive stayed at hundreds of hotels, this is the first negative review I’ve ever left I believe.