Abu Dhabi Hotel Guide - Dalma Mall hotels in Abu Dhabi, United Arab Emirates.

"My stay was perfect and seamless the minute I checked in. The hospitality and the courteous nature of the hotel staff exemplified the stay. The staff constantly attentive ensured every small request was fulfilled. The rooms were immaculate, spacious and very comfortable. The patio had the most perfect view of the hotel and pool. I will be staying here again next time I am back in Abu Dhabi. "

"second time we were staying at this Shangri La. Food is absolutely beautiful here. The buffet spread is overwhelming, there is absolutely no way you can even try everything. The staff and service in general is definitely top. Rooms are clean. Overall the whole place is very welcoming and accommodating. I will definitely go back again."

"clean room, staff, amenities,"

"Outstanding service and exceptional staff Despite experiencing some inconveniences during our stay, what truly stood out was the outstanding professionalism, kindness, and commitment of the entire staff. Every issue was handled with genuine care, efficiency, and a clear willingness to help, always making us feel heard and supported. The team went above and beyond to ensure our comfort, showing a level of service that reflects true hospitality. Situations can happen anywhere, but the way the staff responds makes all the difference — and in this case, they did an excellent job. Special thanks to the management and all team members for their dedication and customer-oriented approach. This level of service makes us confident in returning and recommending the hotel without hesitation."

"Bad experience "

"Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it Room (Suite) was spacious - lots of room Breakfast was great- staff were so friendly there too "

"Really nice - Ideal location - Clean, quiet, perfect set up for a few days away on business "