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Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
4/10 Poor
Nicole
Travelled with family and small children
26 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs upgrades. The building and furniture is damage
Nicole
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thank you for taking the time to review our hotel. We will bring up your concern with Management. We look forward to having you back again in the near future.
Nasty .. been staying for years won’t be back rude staff some dude beating on the door at 2am claiming to be housekeeping
Wendy
Stayed 2 nights in Feb 2024
Response from Management on 22 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will come stay with us again in the future.
8/10 Good
Adam
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A good location and friendly staff but the hotel is rather dated and tired and could really do with renovation.
Adam
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for taking the time to review our hotel. We truly appreciate the 4 out of 5 score and hope to see you back soon!
6/10 Okay
Christopher
15 Apr 2024
Disliked: Property conditions & facilities
There was someone pooping outside
Christopher
Stayed 6 nights in Apr 2024
Response from Management on 16 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
6/10 Okay
James
Travelled with partner
12 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the property should be torn down and start over. The furnace and air conditioner does not work well. I think the property been through to many hurricanes and inside it’s dark . It was to much money for the condition it was in will not go back.
James
Stayed 3 nights in Apr 2024
Response from Management on 16 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
The clump of bleached hair in the bathroom shows me that it was not properly cleaned, room won’t go above 62 degrees because the ac is broken so it’s either have my 4 year old freeze or sweat disgusting that I paid a third of my monthly housing expense for one night in in this hell hole where the pool door is my 10ft from our sleeping room so it slams when anyone goes in and out at until 11 pm. Do better and give me a refund.
Lindsay
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Thank you for taking the time to review our hotel. We truly apologize for any inconvenience you may have experienced during your recent stay with us. I do hope you brought you issues to the attention of Front Desk so that we could make things better. We do hope you will come stay with us in the near future and give us another chance.
6/10 Okay
Mey
5 Apr 2024
Liked: Staff & service
Mey
Stayed 6 nights in Mar 2024
Response from Management on 9 Apr 2024
Thank you for taking the time to review our hotel. We look forward to having you stay with us in the future.
10/10 Excellent
Joyce
5 Apr 2024
Joyce
Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
Thank you Joyce for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!
Stopped in on our way to Miami. Slept like a baby. Quiet, mattress was like a cloud. Staff was welcoming and knowledgeable.
Stevia
Stayed 1 night in Mar 2024
Response from Management on 4 Apr 2024
Thank you Stevia for taking the time to review our hotel. We truly appreciate the fantastic 5 out of 5 score. Glad to see you slept well and hope you enjoyed your time in Daytona Beach and in Miami. Hope to see you back soon!
I came here again for the second time because the first time staying here was real nice and had zero issues & we all enjoyed ourselves. I decided to come back for the weekend with my family before school started back up. When I got there to check in the lady at the front desk ( I can’t remember her name) was very unprofessional. She was rolling her eyes with an attitude when trying to explain to me why I couldn’t use my card there for the deposit. She told me if I used that card I wouldn’t get my deposit back. I booked a room with pool view and got put in a room in the far corner and immediately went back down to try and change it and got denied. Later on that night when my husband got there he talked to another lady and had no problem getting us in a different room. The door by the stairs near the pool has metal on the bottom of it that scraped my daughter’s foot so that’s a huge safety issue. We also dropped something and came back to get it and it was gone within 2 minutes. It was just an awful time spending a whole lot of money. I didn’t expect to have to deal with such bad customer service after I drive a couple hours. The first night we were there someone was banging on the door at around 1:30am and woke up all my kids. I don’t open the door for anyone but was listening to who was talking and I overheard them say on a walky talky that it was the wrong room they were at. It was just not what I had in mind for a get away with my 4 young children.
Tiffany
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
We did not consider this location to be ideal location for a family getaway; however, we were fortunate to experience a staff member who was courteous.
Javon
Stayed 1 night in Mar 2024
Response from Management on 14 Mar 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
8/10 Good
Cori Anne
Travelled with family
24 Feb 2024
Liked: Cleanliness
It was good for the value
Cori Anne
Stayed 2 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you, Cori Anne, we greatly appreciate you for sharing your experience with us. We hope you visit us again!
Location to beach was great but coke machine drinks was hot the night before and the morning after
Sean
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Thank you, Sean, we greatly appreciate you for sharing your experience with us. We hope you visit us again!
8/10 Good
Michael
19 Feb 2024
Liked: Staff & service
Let’s be fair, this is a 3 star hotel with tired rooms and facilities. Nothing is fancy but it is clean and staffed with attentive staff who do not appear to hate their jobs.
I would stay here again
Michael
Stayed 5 nights in Feb 2024
Response from Management on 21 Feb 2024
Thank you, Michael, we greatly appreciate you for sharing your experience with us. We hope you visit us again!
The rooms and facility are very dated, the rooms have a musty smell and need to be upgraded
Lambert
Stayed 2 nights in Jan 2024
Response from Management on 29 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
The room smelled of mold and dirty carpet. Shower door was broken and all the water saturated the floor so towels was used to get up the water.
Taharsey
Stayed 1 night in Jan 2024
Response from Management on 23 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
8/10 Good
stephanie
7 Jan 2024
stephanie
Stayed 2 nights in Jan 2024
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
Great view, secure parking, room was very nice compared to others I've stayed at in the area.
Jeffrey
Stayed 1 night in Jan 2024
Response from Management on 12 Jan 2024
Thank you, Jeffrey, we greatly appreciate you for sharing your experience with us. We hope you visit us again!
10/10 Excellent
Tracy
Travelled with family
6 Jan 2024
Liked: Cleanliness, staff & service, amenities
I was disappointed at first when the breakfast option was misleading but staff were very empathetic and the restaurant/bar area really makes the stay! They are friendly and truly seem to want guests to feel welcome! The room was ok- bed was not super comfortable, the cabinet door for fridge was broken and the toilet kept running. Wasn’t best holiday inn I have stayed in overall.
Tracy
Stayed 2 nights in Jan 2024
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
For it being in such a high demand and being a prime location. This hotel was very dated.
Great views of the ocean, but the rooms themselves were VERY dated.
Maykell
Stayed 2 nights in Dec 2023
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
8/10 Good
Joyce
1 Jan 2024
Joyce
Stayed 1 night in Dec 2023
Response from Management on 5 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
8/10 Good
Harley
Travelled with partner
31 Dec 2023
Liked: Cleanliness
Harley
Stayed 1 night in Dec 2023
Response from Management on 4 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
8/10 Good
Razia
Travelled with family
28 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Razia
Stayed 2 nights in Dec 2023
Response from Management on 29 Dec 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.
Location was excellent in every way . The no smoking on property policy prevented us from smoking outside on our BALCONY !!! .IMPOSED A HUGE INCONVENIENCE !!!...AND RUINED OUR STAY.
Tom
Stayed 1 night in Dec 2023
Response from Management on 27 Dec 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.
10/10 Excellent
Christopher
18 Dec 2023
Christopher
Stayed 3 nights in Dec 2023
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
This is third or fourth time we've come back, location on beach , reasonable rates and food prices, breakfast etc
Kevin
Stayed 1 night in Dec 2023
Response from Management on 19 Dec 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.
Very disappointed because I put in my search for a hot tub after a 2 day long drive and it was gross with sand in it and didn’t work. Luke warm water. I would have never booked the room if I would have known it didn’t work. When I mentioned it to pool staff they didn’t even acknowledge me. Would not return
Virginia
Stayed 1 night in Dec 2023
Response from Management on 11 Dec 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.
10/10 Excellent
Kam
9 Dec 2023
Kam
Stayed 1 night in Dec 2023
Response from Management on 11 Dec 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.
6/10 Okay
Mary beth
2 Dec 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Resort?
This is about rm 227.. a guy told me his stay was fine. The outside was nice where the pool is. Breakfast was good but the service was lengthy. Under staffed but friendly. Now to 227..had a moldy smell covered by faint smell of bleach. The shower door did not shut. Plaster on the floor with dirty worn carpet. Beds were comfortable and clean. Would I stay here again? They would have to lower the price at least $50. I think the express down the road was nicer when we entered by mistake. I would go there. Not sure why the resort fee? It wasn’t a resort. Poor representation of holiday inn. Absolutely not typical of holiday inn experiences of past
Mary beth
Stayed 1 night in Dec 2023
Response from Management on 5 Dec 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return in the future.
Quiet. Clean and friendly staff. Tried to accommodate
your requests. Good location.
thomas
Stayed 4 nights in Nov 2023
Response from Management on 5 Dec 2023
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return!
6/10 Okay
Derek
26 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fire alarms
Derek
Stayed 2 nights in Nov 2023
Response from Management on 5 Dec 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return in the future.