4/10 Poor
Kristine
Travelled with family
13 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my mother to Hotel Defuniak for Mother's Day weekend to enjoy some quiet and a touch of history. I read mixed reviews after booking and was hoping the negative ones were wrong. They were not. We stayed in the Presidential Suite, and it was definitely the worst place I've ever booked. When we walked in, there was dust so thick across the headboard of the main bed my mom was going to sleep in that I had to take toilet paper and wet it some just to wipe it off. Even the comforter had stuff all over the top. In the corner of the room between the main bed and the bunks was a large amount of sand where shoes has obviously been sitting, and the shag rug nearby was filthy. It had clearly not been vacuumed. Around the base of the toilet, there was dried urine in large amounts. Someone also left part of their glasses in the room that were still there, so that tells you how efficient "house cleaning" was. My mom was a great sport with things, but they got more interesting as the night went on and we fell alseep. Someone came into the room- literally through two locked doors. My mom heard the door opening and began waking in time to hear, "There's someone in here." They left, but really? Could not even report this because there was noone waiting when we checked in or out. And we left pretty quickly in the morning. The only plus was maybe Cafe Nola, but even it did not live up to what I had heard. It was good, but nothing that wowed you. The nicest part of our trip was Perla's.
Kristine
Stayed 1 night in May 2024