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"The staff were awesome! Super helpful! And the hotel was super clean. Also I’m a smoker, they made me feel welcome."

"Do not stay here!! I showed up and the place had not been cleaned. I sent Expedia pictures and they agreed that it was NOT up to standard and said I would be getting a refund. However- when it is booked as VRBO the host has to agree to refund. The host will not give my money back!! So frustrating "

"Parking is not good for a big vehicle."

"Staff were very helpful. Room was clean."

"The breakfast was either a la carte or buffet; we ordered from the menu and it was very good. Staff are attentive and helpful"

"NA"

"very nice overall, staff were all excellent! However the hotel parking was awful! Operated by a 3rd party, way too expensive, with no special rates for hotel guests. You need to fix this! thanks, Rp"

"Very good pet friendly accommodation. Really appreciated the laundry room. Staff very friendly and professional. We’ll be back Just one note. I will never book a room through the hotel’s reservation system. It is a 3rd party system, that forwards you to another 3rd party system. Very inflexible and we were out $300 when trying to cancel a reservation a month in advance I will always use Expedia for future reservations. "

"Great location, clean, nicely updated, beds were comfortable. We did not use all of the amenities but there were some really nice features like a communal kitchen and roof top patio as well as good coffee in the lobby with spaces to sit and enjoy. We stayed in a room with shared hallway bathroom and a con would be there was only one toilet on our floor and it was on the other side of the floor. Sound proofing not great in rooms and doors were making loud noises as other occupants went in and out late at night. Ice machine was locked and inaccessible late at night. I would stay again as the pros outweigh the cons and would be a great place for families or groups with the common areas being very well thought out and excellent location by downtown and sky train."