Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Staybridge Suites Denver-Central Park, an IHG Hotel

3 out of 5
Staybridge Suites Denver-Central Park, an IHG Hotel
8101 Northfield Boulevard, Denver, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 702 reviews" "
Rating 8 - Good. 145 out of 702 reviews" "
Rating 6 - Okay. 42 out of 702 reviews" "
Rating 4 - Poor. 24 out of 702 reviews" "
Rating 2 - Terrible. 31 out of 702 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Francis, Wake Forest

Travelled with family
Liked: Property conditions & facilities
Nice overall … traffic on street side rooms was a bit loud when some vehicles went by
Stayed 3 nights in May 2024
Response from Management on 20 May 2024
Thank you for your review, we appreciate your feedback! We hope to see you again once you are back in the Denver area!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thank you for your review, we hope to see you again once you are back in the Denver area!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my visit - located in the neighborhood I needed to be
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Thank you for your review, we hope to see you again once you are back in the Denver area!

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff! Evening networking happy hour is the best!
Stayed 3 nights in Apr 2024
Response from Management on 14 May 2024
Thank you for your review, we are happy to hear that you are enjoying your stay!

10/10 Excellent

Fabian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The staff was amazing.
Stayed 3 nights in May 2024
Response from Management on 13 May 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

4/10 Poor

Jordan

Stayed 1 night in Apr 2024
Response from Management on 21 May 2024
Thank you for your review. Was there anything that could have been done to make your stay better?

6/10 Okay

Sara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was a little dirty for my liking. Candy from previous visitors and non vacuumed floors. Besides lazy house keeping everything and everyone else were great.
Stayed 2 nights in Mar 2024
Response from Management on 30 Apr 2024
Hello Sara,Thank you for your review. We deeply apologize for the cleanliness of the room, we will be speaking with housekeeping on cleaning specs. We hope to see you again once you are back in the Denver area.

10/10 Excellent

ruben, Gypsum

Stayed 1 night in Apr 2024
Response from Management on 20 May 2024
Thank you for your review, we hope to see you again once you are back in the Denver area!

10/10 Excellent

Lawrence, Cooper City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay.
Stayed 1 night in Mar 2024
Response from Management on 25 Apr 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

10/10 Excellent

Tyler

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with fabulous staff!
Stayed 3 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you for your review! We hope to see you again soon once you are back in the Denver area!

6/10 Okay

Sarah

Stayed 2 nights in Apr 2024
Response from Management on 20 Apr 2024
I see that you gave us a 3/5 score, may I ask what could have been done to make your stay better?

10/10 Excellent

Nasaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here. Great hotel near to everything: Target, Walmart, Old Navy, The Container Store and many restaurants are in walking distance. The hotel itself was really clean. Comfortable beds. Front desk staff were super helpful and really nice. Only 15 min drive to the airport. Will definitely stay here again when in Denver.
Stayed 3 nights in Apr 2024
Response from Management on 20 Apr 2024
Thank you for your review! We hope to see you again once you are back in the Denver area!

10/10 Excellent

Kelsie

Stayed 4 nights in Apr 2024
Response from Management on 24 Apr 2024
Thank you for your review and we hope to see you again once you are back in the Denver area!

6/10 Okay

Kelli

Stayed 3 nights in Apr 2024
Response from Management on 30 Apr 2024
Thank you for your review. Is there anything that could have been done differently with your stay?

10/10 Excellent

Daryl

Great area. Friendly staff and clean spacious rooms.
Stayed 2 nights in Apr 2024
Response from Management on 5 Apr 2024
Thank you for your review, have a great day and let us know when you are back in the Denver area!

10/10 Excellent

Hava

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, spacious rooms, comfortable beds and great breakfast. Staff was attentive and helpful. The kitchenette with full refrigerator was a bonus.
Stayed 2 nights in Mar 2024
Response from Management on 31 Mar 2024
Thank you for your review, have a wonderful day and we hope to see you again once you are back in the Denver area!

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front entrance door kept breaking, which, should probably be fixed, other than that, I had a very enjoyable stay.
Stayed 3 nights in Mar 2024
Response from Management on 18 Mar 2024
Hello Lynda, thank you for your review. Thank you for letting us know about the door, we will definitely check that out today. Have a great day and let us know when you are back in the Denver area!

8/10 Good

Donald

Liked: Amenities, property conditions & facilities
We like the spaciousness of the suite. Very clean and comfortable!
Stayed 1 night in Mar 2024
Response from Management on 3 Mar 2024
Good morning! Thank you for your review, we hope to see you again when you make your way back to Denver!

8/10 Good

Stacie S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 3 Mar 2024
Good Morning,Thank you for your review, we hope to see you again once you come back to Denver!

8/10 Good

Jennifer

Stayed 1 night in Feb 2024
Response from Management on 3 Mar 2024
Good morning! Thank you for your review, we look forward to seeing you again when you are back in the Denver area!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for your review, we are glad yopu enjoyed your stay and hope to see you again once you are back in Denver! Have a great day!

10/10 Excellent

Alisia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was up to date, clean, friendly and the breakfast was nice.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Literally 5 stars for our stay. Room was great, lots of space, and we had great customer service from the front counter staff. Would stay again.
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Good

MARIA ISABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel was ok, Sofa bed was awful
Our stay was ok, staff st the front was wonderful. My only complaint would be the pull out sofa couch - the mattress was a joke. Gross and all I felt was springs. Would have been better sleeping on a kindergarten mat.
Stayed 1 night in Feb 2024
Response from Management on 29 Feb 2024
Hello there, sorry to hear about the sofa couch. We will be looking into this, thank you for letting us know about this. We hope to see you again once you are in the Denver area!

2/10 Terrible

Elina

Travelled with family
Disliked: Staff & service
Don't Stay in Denver
Just avoid DENVER altogether. We took all of our valuables into the hotel with us, yet still, when we woke up in the morning, our car had been broken into, passenger side window smashed to pieces. Traveling cross country in 30 degree weather we obviously couldn't just clean it up and go about our trip. Though the hotel staff was amicable, it was "out of their hands" and we had to file our own police report, wait for the report #, and then wait for the hotel insurance to see if they'd cover the cost of the window replacement. They did NOT. They said that because the hotel has signs that they aren't responsible for theft or loss of personal belongings, the hotel would not pay for any repairs. So lesson learned. NEVER AGAIN.
Stayed 1 night in Jan 2024
Response from Ashleigh Whitten on 7 Feb 2024
Hello Elina, We do apologize for the inconvenience that this has caused you. We do try to be as proactive as possible by providing signs to make sure all guests bring in their belongings, unfortunately sometimes this still happens in our city. This is a known issue in the whole city of Denver and in the Central Park area, we are actually seeing this happen less. I hope you do choose to come back to visit our beautiful city one day. Please take care.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Darren

Stayed 1 night in Jan 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Abuduaini, Key west

Stayed 1 night in Dec 2023
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

8/10 Good

Brian

Stayed 1 night in Jan 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Sandra

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Kiley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They switch up what they offer for breakfast between the days, everyone was so kind.
Stayed 2 nights in Dec 2023
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and friendly. I loved the happy hour that was offered each of the nights that I was there. The food was delicious and the opportunity to connect with others staying at the hotel was a lot of fun. Our room was clean, and the kitchen in our room had everything we needed.
Stayed 3 nights in Dec 2023
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

2/10 Terrible

Fernando

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Large very comfortable bed in very spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

Karen Elizabeth

Stayed 4 nights in Dec 2023
Response from Management on 26 Feb 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again once you are back in the Denver area! Have a great day!

10/10 Excellent

nicolo alexis

Stayed 2 nights in Nov 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful in getting us a room that fit the entire family and was also accessible.
Stayed 2 nights in Nov 2023

2/10 Terrible

Janae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again. There are bed bugs. Mind you, we were there for a funeral. We were moved from a 2 bedroom suite to a one bedroom handicap had to change rooms 3 times. We were told that we would receive a refund for the room and have still yet to receive it. I have been fighting for a month now for my refund. I would never, ever ever recommend or stay at this hotel ever again. The management (Ashley) Agreed to a refund which has still yet to be applied, and they said they never agreed well obviously if there was bed bugs and we were moved rooms it was for a reason. I don't know who wouldn't have asked for some kind of compensation cause I know I did. And have again still yet to receive it. Not to mention that since we book with expedia someone should be resolving the issue But that is yet to happen.. We are trying to see who is going to compensate as expedia is also giving us a hard time Because stayb does not want to pay them well, guess what? That's not my problem when there are bed. Bugs in a hotel crawling on my children's bed and pillow this could be a serious health issue. My daughter is scared to sleep at night. Because she feels that there's always going to be bugs. Clean your hotel better make your customers experience easy and nice clean, and make it a safe environment. And when you promise or say, you are going to do something for a customer who goes through a situation like this at your hotel. Make sure to follow through
Response from Ron on 29 Nov 2023
We apologize that your stay was not to your satisfaction. We did have Ecolab come inspect the room and found no activity

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located near shopping and dining which made it easy for a family to not have to travel far.
Stayed 3 nights in Nov 2023

4/10 Poor

Jason D

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Thought it would be a great location, however the security and lighting in the parking lot was not very good. My vehicle was broken into and attempted to be hot wired and stolen. Not very supportive or helpful except for a phone call to room that it happened. No compensation for damages and emotional strain to family. Was offered a “snack” when I left. Room was decent; did have lots of dust in vents and looked like some dead bugs in the lights fixtures.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, clean and neat,
Stayed 2 nights in Nov 2023

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here good price friendly staff and clean
Stayed 2 nights in Nov 2023

6/10 Okay

francois

Stayed 1 night in Nov 2023

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location!?
We enjoyed our stay very much. It was a great location for all the things we had on our schedule. We were able to check in a little early that really helped. The only down side is our room 107 waGreats right next to a large laundry room so you get the noise of washer and dryers early in the morning and all day .
Stayed 3 nights in Nov 2023

10/10 Excellent

Keshia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the property was very clean. Breakfast was amazing
Stayed 2 nights in Oct 2023