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Reviews of Motel 6 Destin, FL

2 out of 5
Motel 6 Destin, FL
405 Highway 98 East #A, Destin, FL

Reviews

6.8
Rating 10 - Excellent. 276 out of 1004 reviews" "
Rating 8 - Good. 237 out of 1004 reviews" "
Rating 6 - Okay. 203 out of 1004 reviews" "
Rating 4 - Poor. 124 out of 1004 reviews" "
Rating 2 - Terrible. 164 out of 1004 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Stayed 1 night in Apr 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the area
Stayed 2 nights in Apr 2024
Response from Management Team on 30 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Management Team on 30 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

10/10 Excellent

Javonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's
Stayed 2 nights in Apr 2024
Response from Management Team on 30 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

6/10 Okay

Amber

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to the beach and shopping areas so that was convenient. the people next to us BLARED their music until 3:30 am when I had to call and make a complaint to the front desk. And the cleaning crew started knocking on doors before 8 am and came 3 times to our door rushing us. Check out is at 11 so don’t do that. But for a Motel 6, it was decent.
Stayed 2 nights in Apr 2024
Response from Management Team on 30 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

6/10 Okay

Dawn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management Team on 30 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

10/10 Excellent

Cheryl

Travelled with family
Hotel is conveniently located. Bathroom door paint is flaking on floor. No coffee pots in rooms.
Stayed 1 night in Apr 2024
Response from Management Team on 28 Apr 2024
We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.

2/10 Terrible

Krunalkumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ugliest and dirtiest property I have ever been. Drainage issue: Water won't pass the toilet & bathroom. Cleanliness: Rooms were not cleaned & dirty. Bed sheets were not washed. Staff: When I brought the issues to the staff then she asked me to take a plunger & deal on my own; the time was around 9-10 PM. The lady at the front desk got angry and try to put me down by arguing that I am staying there for free; even after paying the entire stay upfront how insanely she was opening her dirty mouth like that to the customer. Certainly, she was mannerless and uncultured person. Finally, I left the property almost middle of the night.
Stayed 1 night in Apr 2024
Response from Management Team on 28 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

6/10 Okay

Monesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management Team on 28 Apr 2024
We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management Team on 28 Apr 2024
We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.

2/10 Terrible

Kristina

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The people in the room next to us had a dog that started barking at 5am didn't stop woke our baby up. The water takes forever to heat up. No soaps at all and 2 towels and we paid for a suite. The couch bed was absolutely disgusting.
Stayed 1 night in Apr 2024
Response from Management Team on 28 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities
Good place
Stayed 2 nights in Apr 2024
Response from Management Team on 28 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!

6/10 Okay

Matthew

Stayed 5 nights in Mar 2024
Response from Management Team on 30 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

10/10 Excellent

Richard

Stayed 1 night in Mar 2024
Response from Management Team on 30 Apr 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

2/10 Terrible

monika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
So dirty, we had cockroach in our room. Room falling apart.
Stayed 1 night in Apr 2024
Response from Management Team on 10 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

8/10 Good

Inezza

Liked: Staff & service
The bathroom smelled horrible
Stayed 2 nights in Apr 2024
Response from Management Team on 10 Apr 2024
would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced issues mentioned.

4/10 Poor

Yania

Not to clean
Stayed 4 nights in Mar 2024
Response from Management Team on 10 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

6/10 Okay

Natalia

Liked: Staff & service
Disliked: Property conditions & facilities
Older property, mold in the bathroom.
Stayed 1 night in Apr 2024
Response from Management Team on 8 Apr 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

6/10 Okay

Ayesha

Stayed 2 nights in Mar 2024
Response from Management Team on 28 Apr 2024
thank you for your feedback

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't the cleanest. The staff was polite. Location was near food & shopping.
Stayed 8 nights in Mar 2024
Response from Management Team on 20 Mar 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

2/10 Terrible

Gil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room stinked of pee, not super strong but a lingering smell and there were roaches in the room I left the minute I saw one run across the room to the best western best decision I made on my vacation
Stayed 2 nights in Mar 2024
Response from Management Team on 20 Mar 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

10/10 Excellent

Latesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful desk clerk.
Stayed 2 nights in Mar 2024
Response from Management Team on 20 Mar 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Precio y limpieza bien
Stayed 1 night in Mar 2024
Response from Management Team on 13 Mar 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Amenities
Ok property if you are going with cheap
Stayed 1 night in Mar 2024
Response from Management Team on 13 Mar 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Kim,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much stayed extra couple days. Location was perfect. Staff is excellent.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi KarenWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Evelyn

Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

tony

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms not clean, Queen Beds feel like full size beds. Maybe its because I always sleep in a King Size. Staff was excellent. Need to push the cleaning service to do better. Floors where really dirty.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Tony,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service, amenities
The bathroom we had was a tad small and left little room to sit. But the water pressure was nice. The beds seemed to be two diffrent sizes. They felt more like fulls beds and not queen beds. The kitchenette was nice to have. They offer plates cups and cookware. The staff was very nice and the room did feel comfy. Though if you have a computer theres no desk or computer chair so not very good for work related to computers. They allow for pets and have cameras all throughout the buildings. Though if you are staying there make sure to lock doors of your car. It was relatively quiet and clean.
Stayed 10 nights in Jan 2024
Response from Brand Experience Team on 13 Feb 2024
Hi Sarah, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Samantha

Stayed 1 night in Jan 2024
Response from Management Team on 3 Feb 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

8/10 Good

Melanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was extremely dusty. Under the beds hadn't been done for some time. The floors were in need of mopping. Besides that the room was nice. Overall, it was a good, above sverage stay at motel 6.
Stayed 1 night in Jan 2024
Response from Management Team on 3 Feb 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

10/10 Excellent

joni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Management Team on 3 Feb 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

10/10 Excellent

TROLANDO, MOBILE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management Team on 3 Feb 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

4/10 Poor

Moin

Stayed 2 nights in Dec 2023
Response from Management Team on 3 Feb 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

6/10 Okay

Michael

Stayed 2 nights in Dec 2023
Response from Management Team on 3 Feb 2024
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel.

4/10 Poor

Rosa L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs attention the rooms are to old and an strong mildew odor, the staff is great but the hotel facilities need updating and maintenance
Stayed 1 night in Dec 2023
Response from Management Team on 6 Dec 2023
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future

6/10 Okay

Laura

Travelled with family
Lauralou64
Had to clean out ice box and cabin and freezer in the pictures is what i found in the ice box
Stayed 1 night in Nov 2023
Response from Management Team on 6 Dec 2023
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future

6/10 Okay

Brenda

Stayed 3 nights in Nov 2023
Response from Management Team on 3 Feb 2024
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Nov 2023
Response from Management Team on 6 Dec 2023
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management Team on 6 Dec 2023
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management Team on 6 Dec 2023
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel

8/10 Good

Chad

Great location.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Chad, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 Okay

Librada, Saint Cloud

Travelled with partner
Disliked: Property conditions & facilities
I like that it was close to everything but the room assigned to us had rundown furniture and didn’t provide some of the basics and you have to ask for what you need because is not kept in the rooms like the iron etc (we got a room with a kitchenette). The coffee packets provided are old, the creamer powder were like little tablets. It is not a bad place to stay but it is not what I was expecting, it just needs a few small changes! Also it is a very safe place!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 14 Oct 2023
Hi Librada, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and had blood spots on the bathroom door.
Stayed 2 nights in Oct 2023
Response from Management Team on 6 Dec 2023
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this, we assure you that we will address these issues mentioned. We apologize for you’re the experience you have shared with us. We have made recent changes to our methods in which we handle situations like this, and we hope that you give us another try to exceed your expectations in the future

10/10 Excellent

Lissa

Stayed 1 night in Oct 2023
Response from Management Team on 6 Dec 2023
Thank You for your feedback, and we look forward to your future stay with us!Thank you for taking your valuable time to share your great experience at our hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.We welcome your family and friends back with us when traveling and we appreciate hearing that guests felt comfortable and received great service at our hotel

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to the brew pub. A few minutes drive to the malls. Reasonably quiet and comfortable.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 14 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Jerrie

Stayed 2 nights in Sep 2023
Response from Management Team on 6 Oct 2023
Thank You for your feedback, and we look forward to your future stay with us!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management Team on 6 Oct 2023
We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management Team on 6 Oct 2023
We appreciate your feedback, and we hope that you return with us on all your travel visits. Thank you for your recent stay.